Flood Warning & Informing Officer
his is an exciting new opportunity to join our national Flood Warning & Informing team. Natural Resources Wales has a statutory duty to provide a flood warning service to communities at risk of flooding in Wales.
The Flood Warning & Informing team is responsible for delivery our policy, strategy and business critical systems which enable Natural Resources Wales to provide a direct flood warning service to over 120,000 people at risk of river and coastal flooding in Wales, as well as providing information via other channels including our website, Floodline and open digital data API.
We are recruiting a new Officer to provide technical, programme and project support to this new team. Two posts are already in place within the team whilst another three new posts, including this one, will be recruited in the Autumn.
This role will support a growing team which will deliver an ambitious programme of work to improve our flood warning and informing services over the next five years, including drawing on lessons learnt from recent severe flooding in Wales. The team will also lead work to deliver a replacement Flood Warning System when our current contracted service ends in 2022. This will entail close working through our partnership with the Environment Agency in England as well as with customers in Wales to ensure any new system is resilient, meets customer needs and keeps pace with technological change.
Key areas of focus over the next few years will be how we can continue to improve our digital services to those at risk of flooding as well as realising efficiencies in service delivery so we can re-invest savings to make service improvements elsewhere.
As well as delivering within this specialist team, the Officer will be expected to contribute directly to our 24/7 flood forecasting and warning service delivery through joining our Monitoring and Forecasting Duty Officer rota. This rota provides a flood forecasting service for river and coastal flooding across Wales which is used to inform our flood warning decisions and our operational response on the ground.
Applying for this post
The following competencies will be used to assess the quality of applications both at sift and interview. Please read the whole of the Role Description to ascertain at what level this information needs to be presented.
- Essential Knowledge and Skills
- Evaluation of Information
- Making and Autonomy
- Communications and Relationships with Others
- Responsibility for People
- Responsibility for Resources
Other information relevant to the job
The post holder in this role will contribute to the delivery of our operational flood forecasting service by undertaking the role of the Monitoring and Forecasting Duty Officer. This is a rota’d duty officer role, on standby duty, 24/7, approximately one week in every six. Those on the rota are also expected to be available, as far as is reasonable, to assist in operational response (e.g. temporary shift rotas) during prolonged flood events, when not on standby. These additional duties are eligible for standby and overtime payments.