IT Sales Apprentice

Remit Group
Sheringham, Norfolk
Up to £8,000
06 Nov 2020
06 Dec 2020
Start Date
12-18 months

A Sales Technician (Apprentice) will aspire to develop strategies to gain new customers and provide technical assistance. A Sales Technician (Apprentice) helps the management team understand the customer’s need, does research and presents specialized solutions to fulfill those needs. They help in drafting and setting up demos and they also respond to all technical queries posed by the customers. 

Some of the duties and responsibilities a Sales Technician (Apprentice) will follow: 
•    Conducting customer need analysis and presenting the customer with possible solutions
•    Understanding a product’s functionality and possible problems and figuring out a way to handle them 
•    Determining the best products to meet the requirements of a customer 
•    Assisting the workshop department carrying out repairs as needed
•    Providing technical expertise on products and/or service 
•    Taking part in exhibitions, conventions and other events to help in the sales of products and/or service 
•    Have in-depth technical knowledge about the products, their working and their pros and cons 
•    Sending technical specification to potential buyers along with the sales quotes 
•    Revising and improving technical manuals 

Personal Qualities

•    Aspire to have thorough knowledge about the different products and their working 
•    Be able to multi-task 
•    Be good in written and spoken communication 
•    Be able to translate technical jargon so that laypeople can understand it 
•    Be well organised 
•    Have business acumen 
•    Be able to work under pressure 
•    Be good in promotion and sales 
•    Be able to make efficient demos within a specific period of time 
•    Be able to focus and pay attention to detail 
•    Be customer-oriented 
•    Be friendly and approachable 

Skills Required

Any of the experiences mentioned below would be preferable but not essential but would be considered as being as valuable as the qualifications below.

  • previous experience in a computer repair and maintenance setting
  • knowledge of working with 
  • oKaseya BMS
  • Continuum Command and/or Fortify
  • itGlue
  • Hootsuite
  • Sentinel One
  • Webroot

Qualifications Required

You'll need at least 5 GCSE's graded A/C or 9/4 including Maths, English and ICT or the equivalent