Field Technician

Virgin Media
£18,000 (rising rapidly to £20,000 then £25,500
13 Nov 2020
30 Nov 2020
Role Type
Start Date
12-18 months

**Start dates available from 11 January 2021**

Looking for a job fixing and installing the latest technology? Want to continue studying and working towards further qualifications? Join us on our 15-month Field Technician Apprenticeship Scheme and you can do both.

Who are our Field Technicians?
They’re the people who dazzle our customers every day, by installing or fixing products in their homes and offering them expert advice. They also provide services to small business customers including shops, offices and homeworkers.

Get close to customers
Got a driving licence? Good! You’re going need it, because you’ll be visiting customers across the region, providing them with a friendly, knowledgeable service and connecting them to what really matters. You will also help grow our business by encouraging customers to get friends and family members to sign up to Virgin Media (we’ll pay you a £50 bonus payment for every new customer that gets referred!).

Supercharge your skills
Learn everything you need to know about installing and repairing our phone, TV and broadband products including how to:

  • Run cables
  • Measure and adjust signal levels
  • Make and change connections
  • Configure state-of-the-art equipment
  • Give customers the lowdown on how their services work



What we look for

Friendly, tech-savvy people who enjoy solving practical problems and can act as great ambassadors for our brand. You must have a full driving licence and be comfortable working at heights. You also need to be able to work shifts including weekends (don’t worry – we always provide shift patterns 12 months in advance to ensure there are no nasty surprises!)

What’s in it for you
Some amazing benefits. Plus the opportunity to add lots more skills to your locker and gain the experience and understanding you need to move onwards and upwards through our business. We also offer excellent salary progression throughout the scheme, from £18,000 at the start rising to £20,000 at the midway point and £25,500 on successful completion.

Apprenticeship Level 2 Telecoms Field Operative

Duration: 15 months
Location: Nationwide (please check your area for our latest vacancies)
Requirements: Maths and English GSCEs or equivalent (Grade 2 or above) preferred. Full UK driving licence with no more than 3 points.

Salary: £18,000 (rising rapidly to £20,000 then £25,500) + additional £2,500 London Weighting Allowance for eligible locations + amazing benefits.

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