Programme Support Officer

Health Education England
Manchester, Manchester
Competitive salary
17 Nov 2020
23 Nov 2020
Role Type
Start Date
Health Education England is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from discrimination. Health Education England supports the values and pledges of the NHS Constitution.

We are committed to being a diverse and an inclusive employer and will build a culture where all employees are valued, respected and acknowledged. We strive to ensure that no individual receives less favourable treatment on the grounds of their gender identity, sexual orientation, disability, religion or belief, colour, race, ethnicity, national origin, age, pregnancy and maternity, marital or civil partnership status, transgender status, HIV status, social background, trade union membership or non-membership and is placed at a disadvantage by requirements or conditions that cannot be shown to be justifiable.

HEE have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to showcase our Disability Confident Employer accreditation, being an Inclusive Employer, a Stonewall Diversity Champion, our bronze award from the Defence Recognition Scheme, and we are delighted to support Apprenticeships and Tommy's pregnancy at work scheme.

Education Transformation: Widening Participation & Vocational Learning Team N.West

Programme Support Officer Band 6

Term: Permanent

Salary: £31,365 per annum

Base: PP3 Manchester (although WFH is currently in place)

The Education Transformation Team in Health Education England working across the North West has a key role in ensuring the conditions and relationships for excellent, responsive and impactful education in the development of the current and future healthcare workforce. With a strong commitment to stakeholder engagement, partnership working and innovation, the Education Transformation Team will help identify, encourage, broker and manage a wide ranging portfolio of education activities designed to excite, attract, retain and enable the development of a diverse, skilled and committed healthcare workforce all with the common aim of ensuring the delivery of the best possible healthcare to patients, their families and communities.

The WP team working within the Education Transformation Team exist to develop the understanding and utilisation of the best evidence and intelligence to support widening participation and increase diversity within the health & social care workforce. This includes maximising & supporting opportunities for apprenticeships, careers, schools/FE/HE and employer engagement, widening access, increase collaborative approaches in supporting widening participation initiatives, including outreach activity and stimulate and increase the capacity of healthcare organisations in being able to expand and support work or work related experience opportunities. Inspire others to create a culture of inclusion and awareness of the local community within the NHS in its role as an anchor organisation.

Post requires
• Education to post graduate level or equivalent level of knowledge of working at a similar level in specialist area.
• Proven ability and experience of successfully supporting the delivery of projects or programmes, from initiation to completion, within a complex environment, to agreed parameters of cost, timescales, and quality.
• Proven ability to collect, analyse and manipulate data and information and compiling high quality reports for the team, senior managers and stakeholders.
• Proven ability to monitor and report project or programme progress in a variety of ways within the agreed timescales and to the required standards.
• Ability to work flexibly and well under pressure.
• Excellent communication and interpersonal skills with strong ability and experience of proactively engaging with and managing a broad range of stakeholders, designing and using appropriate communication techniques.
• Recognised project management qualification e.g. APMP or PRINCE2 Practitioner or willingness to undertake.
• Budget monitoring and ensuring effective financial management.
• Be familiar with the NHS values and demonstrate these in your work, and strive to deliver not just good, but excellent programme support and customer service.

Applicants will commence at the bottom of Band 6 with a full-time starting salary of £31,365, with pay step increases as after 2 years' service and 5 years' service.

These salaries are offered in accordance with NHS Terms and Conditions and the HEE Pay Progression Policy and are subject to annual cost of living review.

If you like what you have read and think you have the skills and experience we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

For further details / informal visits contact:

Name: Jacqui Gladwin

Job title: Widening Participation & Vocational Learning Lead HEE North West

Email address:

Telephone number: 07824301673

Additional contact information

For initial information/informal discussion please contact

Jacqui Gladwin
Widening Participation and Vocational Learning Lead

Interview Dates: In December day to be confirmed

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Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. You are advised to submit your application as early as possible to avoid disappointment.

Candidates are reminded that, if you are applying on a secondment basis, you must have agreement with your current manager that if successful you will be released for the period of the secondment.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

If you are successful at interview, then it is normal practice for our recruitment service to request your references as soon as possible and this may happen prior to you receiving a written offer letter.

All references from current and previous employers, will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.


After applying, your application will be imported into our third-party recruitment system, TRAC. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post, you are agreeing to Health Education England transferring the information contained in this application to TRAC. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

If you a query relating to your application process, please contact The Recruitment Team on 0300 3230201.

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