Health Care Assistant (Clinical Support Worker)

East and North Hertfor
Lister Hospital, SG1 4AB, Stevenage
Competitive salary
09 Jan 2021
16 Jan 2021
Role Type
Start Date
At East and North Hertfordshire NHS Trust we are proud of the range of services we provide. As a result, we need amazing people to help us deliver these services and provide excellent care to our community.

Our benefits

We offer a range of benefits to support our staff including:
  • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
  • 27 days holiday rising to 33 days (depending on NHS Trust service)
  • A variety of different types of paid and unpaid leave covering emergency and planned leave
  • Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
  • NHS Car Lease scheme and Cycle to Work scheme
  • An extensive range of learning and development opportunities
  • A range of staff network groups to support our commitment to equality, diversity and inclusion
  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a of providers


Are you looking to develop a career within healthcare? Do you want to work in a hospital setting, helping to provide quality care to patients? Do you want to learn and develop your personal qualifications, while also working? Then this may be the role for role for you!

East & North Hertfordshire NHS Trust is currently recruiting for the post of Clinical Support Worker, to work under the supervision of a Registered Nurse to provide a high standard of patient care.

You must be 18+ to undertake this post.

East & North Hertfordshire NHS Trust comprises of: Lister Hospital, Mount Vernon Cancer Centre, Hertford County, New QE11 and the Renal Satellite Units at St Albans, Bedford, Harlow and Luton.

As a Trust, we are committed to developing a competent and flexible workforce that delivers high quality, compassionate safe care to all of our patients. Our staff are encouraged and supported to promote our values in all their day-to-day work and as Clinical Support Workers, you will be expected to do the same. These values are

P: We put our patients first

I: We strive for excellence and continuous improvements

V: We value everybody

O: We are open and honest

T: We work as a team

The ideal candidate will be:
  • Kind and caring
  • Friendly and approachable
  • Able to follow instruction and procedures in line with Trust Policy
  • Able to demonstrate using own initiative
  • Be flexible

Responsibilities of a Health Care Assistant (Clinical Support Worker): Some of the responsibilities within the role of Clinical Support Worker are:
  • Communicating with patients
  • Working under the supervision of a Registered Nurse/Midwife
  • Washing / dressing patients
  • Taking patients physiological observations i.e. temperature, pulse, respiration rate, blood pressure, weight, blood sugar levels.
  • Making beds and cleaning bed areas
  • Serving meals and assisting feeding patients
  • Talking / listening to patients


Retention payment of up to £1500 offered, within our Elderly Care Service.

The Trust can also offer you a flexible career approach to learning which comprises of a "step on" and "step off" option.

This is a training post, with options to undertake care certificate only or 16 months apprenticeship.

Health Care Assistant (Clinical Support Worker) Apprenticeship - 16 months
  • Apprenticeship in Clinical Health at Level 2 incorporating Care Certificate
  • Progression onto further Apprenticeship development pathways will be considered after a 6 month probation and completion of the Level 2 Apprenticeship and substantive post
  • Opportunity to pursue a Nursing Career pathway by starting off as a Trainee Nurse Associate

***Applicants who wish to undertake apprenticeship will be invited to part take in an online diagnostic assessment of Maths and English. Candidates attaining Level 1 on this assessment will then be invited for Interview. Minimum of 30 hours per week is required for apprenticeship**

We have vacancies that cut across all our divisions, which include planned and unplanned. All Clinical Support Workers are based on Hospital Wards / Departments and will be working Days, Nights, Weekends and Bank Holidays.

For an informal chat or further information please contact :

Ruth Sanderson (Nurse Education) on 01438 284583,

Cody Izzard, Resourcing Team Lead on 01438286527

Bethany Birchenall, Resourcing Advisor on 01438 286526

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Committed to our Community

East and North Hertfordshire NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community.

We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.

When you apply...

Please note that vacancies may close prior to the advertised closing date in certain circumstances. Please ensure that you make your application as soon as possible.

All correspondence relating to vacancies will be via the e-mail address you have provided on your application form. Some servers automatically send e-mails to your junk mail so please check as well as your inbox.

After applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post, you are agreeing to East and North Hertfordshire NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

We look forward to receiving your application!

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the current Resident Labour Market Test which will be in place until the end of December 2020. UK Visas and Immigration requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Guidance can be found here Criminal Records Checks For Overseas Applicants

To stay safe in your job search we recommend that you visit SAFERjobs ( ), a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

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