Technical Network Support Engineer Apprentice - 70286

Expiring today

Yellowgrid Ltd
Distribution Point Jct 21, Gorse Street, Oldham, OL9 9QH
£12,000.00 annually
11 Jan 2021
27 Jan 2021
Role Type
Apprenticeship, Higher
Start Date
Main responsibilities:
  • Working within the support team by handling day to day customer requests and incidents logged to the service desk to resolve networking problems
  • Actively troubleshooting network issues
  • Diagnosing & fixing networking problems
  • Installing and configuring network components in Cloud, Virtual Machines, Servers, Desktops, VoIP Telephone Systems
  • Establishing and maintaining cloud-based systems with a focus on Office365 and Azure
  • Monitor and test network performance and systems
  • Upgrading network equipment, software and operating systems
  • Product research and evaluation
  • Other office supporting tasks

Requirements and prospects

Desired skills

  • Enthusiasm for IT and developing technologies such as cloud services
  • Familiarity with Microsoft solutions and technologies
  • An awareness/understanding of other operating systems
  • An excellent understanding of MS Office applications
  • A good understanding of TCP/IP
  • A good understanding of DNS
  • Aninterest and awareness of Web Hosting

Personal qualities

  • Passion for technology
  • A can-do attitude
  • Able to interpret, record information and data accurately
  • Excellent problem-solving skills
  • Methodical approach to tasks
  • Self-motivated
  • Ability to work alone without close supervision
  • Excellent communication skills both verbal and written

Desired qualifications

  • Grade A's and B's at GCSE or equivalent
  • Technical subject A-levels or equivalent
  • Ideally a Level 3 Apprenticeship in a technical standard

Future prospects

Both of the companies' former Level 3 apprentices are still within the business, working within fulltime positions and regular salary reviews and increases as well as constant training and career development.

A progressive career path will also be offered to you if you are successful in your apprenticeship.

Things to consider

Important Information:

QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

Similar jobs

Similar jobs