Primary Care Liaison Manager

The London Clinic
Competitive salary
12 Jan 2021
18 Jan 2021
Role Type
Start Date
We have an exciting opportunity for a Primary Care Liaison Manager to join our Commercial Department. This role is based in our Head Office (NW1 4LJ) with travel to key primary care accounts in London. The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us provide the best, personalised healthcare, and deliver our three core values of; Caring, Inspiring and Pioneering.

Established in 1932, The London Clinic is one of the UK's largest private hospitals, with state-of-the-art facilities located on Harley Street. We have circa 1300 employees, a total of 8 premises, and we are dedicated to providing the best, personalised healthcare with a breadth of surgical and medical expertise.

Job Description

As a Primary Care Liaison Manager you will you will increase the number and associated revenue of patient referrals to the hospital from GPs and other targeted referrers through a key account management approach.

  • Job Type:(Full Time, permanent position working 37.5 hours per week). Monday- Friday between the core hours of 9am-5.30pm (flexibility required around business needs, which can include early mornings, evenings and weekends)
  • Benefits package:We offer a comprehensive package including a contributory pension scheme (total annual contribution up to 20%), Private Medical Healthcare, 33days annual leave (inclusive), as well as a wide range of other benefits.

Duties & Responsibilities
  • Achieve referral and revenue targets, as well as any other objectives
  • Develop and manage tiered lists of target GP practices/referrers
  • Develop and manage key account plans
  • Identify referrer service and clinical needs, creating action plans to progress customers along the sales adoption ladder

Skills & Experience
  • Strong relationship building capability
  • Proven business development experience, particularly in developing and growing accounts over time
  • Ability to engage and liaise effectively with internal and external stakeholders of all roles and seniorities
  • Account plan development and management skills

We are an organisation that has charitable status and this helps us to drive forward our mission of reinvesting our income to deliver better patient outcomes.

The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

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