Clinical Contact Centre Clinician

Welsh Ambulance Servic
WAST 999 Call Centres in North, Mid, and South East Wales, WAST 999 Call Centres in North, Mid, and South East Wales
Competitive salary
12 Jan 2021
18 Jan 2021
Role Type
Start Date
Applicants are advised to apply early as we reserve the right to close a vacancy prior to the closing date if a high number of applications have been received. If you are successful and short listed for interview you will be contacted by email using the address with which you registered. Therefore, please ensure you check your email account regularly

Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Are you a qualified nurse or paramedic looking for your next career move in a fast-paced and exciting environment? Do you put patients at the heart of everything you do, with a commitment to going above and beyond in terms of customer service?

If so, we'd like to hear from you as we build our team at the Welsh Ambulance Services NHS Trust, dedicated to providing highly skilled secondary clinical triage services in our Ambulance Control rooms throughout Wales.

Providing telephone-based clinical assessments to 999 callers, it's a demanding but rewarding role, with a strong focus on excellent patient care and requiring great interpersonal and patient care skills.

If you want to make a real contribution to the well-being of patients and work in a supportive environment, then this opportunity could be right for you.

We'll train you and support you with the right supervision and mentoring to ensure you can deliver the best care to our patients.

This role involves shifts including nights, weekends and bank holidays.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Closing date: 21st January 2021

For further details / informal visits contact:

Dr Mike Brady, Clinical Support Desk Manager

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The Trust actively seeks to recruit and appoint people currently under represented in the workforce. This includes women, people with disabilities, LGBT, and those from minority ethnic groups. All staff are encouraged and supported to learn Welsh. Please be sure to provide full contact details for all referees, including email addresses where possible. Failure to do so may result in significant delays in your application.

Please note that the inbox is not monitored. If you have any queries please contact the Recruitment Helpdesk on 02920 905353.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas .

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