Apprentice Developer

Recruiter
Access Advertising Marketing & Design Ltd
Location
Trafford House 8th Floor, Chester Road, Manchester, M32 0RS
Salary
£15,000.00 annually
Posted
12 Jan 2021
Closes
31 Mar 2021
Ref
VAC001676049
Specialism
IT
Sector
Technology
Role Type
Apprenticeship, Degree
Start Date
September
Duration
Permanent
Primary Responsibilities:
  • Carry out maintenance tasks including securityupdates, module configurationand small work orders
  • Manage inbound calls from existing customers
  • Ensure work is completed within agreed deadlines toa high level of satisfaction
  • Liaise with clients via phone/video/email to provideupdates and troubleshoot
  • Create and coordinate quote information for largerpieces of maintenance workand non maintenance work
  • Communicate timescales to clients
  • Ensure the ticketing system is kept up to date and work isactioned within agreedSLAs
  • Ensure timesheets are completed on a daily basis andaccurately recordedagainst tasks
  • Record at least minimum required CPD hours


Requirements and prospects

Desired skills

  • Possible experience with any programming /coding language,PHP, HTML, CSS, JavaScript orsimilar
  • Problem-solver


Personal qualities

  • Passion for technology
  • Ambition to develop yourself
  • Self-motivated
  • Willing to learn


Desired qualifications

  • Candidates for the Degree Apprenticeshipshould have a minimum of 104 points at A2(Grades BCC) or an equivalent e.g. BTEC DMM.
  • You will also require Maths and EnglishLanguage GCSE grade A*-C (or the equivalent)


Future prospects

Very likely to be retained as an employee after 4 years.

Things to consider

https://www.gov.uk/national-minimum-wage-rates

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