Education and Learning Resource Apprentice (Apprenticeships)

Recruiter
Wye Valley NHS Trust
Location
Hereford
Salary
Competitive salary
Posted
13 Jan 2021
Closes
22 Jan 2021
Ref
229-CP63-52
Role Type
Apprenticeship
Start Date
Ongoing
Duration
Permanent
OUR TRUST

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT and the George Eliot Hospital NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,000 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

The fact that we're rural hasn't hampered our ambitious plans to be the best we can. We're a "fast follower" in the NHS Digital Clinical IT Exemplar programme, we've just signed a multi-million pound deal with Philips to ensure we have the latest radiology equipment and we're in the process of having three new wards built.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values - Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

To keep up to date on our latest recruitment activity follow us on twitter @wvtrecruitment Facebook@wyevalleyNHS

An exciting opportunity has arisen for an individual to begin a career in the NHS as an Apprentice in the Education Departmentat Wye Valley NHS Trust.

Our Apprentice will be working in a busy environment dealing with queries from the public both face to face, over the telephone and via email. You will need to be efficient with a professional approach. This role requires you to be organised and able to work accurately with attention to detail, providing excellent customer service and administrative support to help with the delivery of Education and Learning resources services across the Organisation, whilst undertaking an apprenticeship award in Customer Service Practitioner - level 2. You will be required to work as part of a team, communicate effectively and courteously with a wide range of individuals both internally and externally.

This Apprenticeship will be a fixed term training contract at 37.5 hours per week, Monday to Friday. You will also have access to the NHS Pension Scheme.

Recruiting Manager: Leah Savage, Education Office Manager Leah.savage@wvt.nhs.uk

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All correspondence relating to this vacancy including INVITATIONS TO INTERVIEW WILL BE BY EMAIL ONLY. Please ensure that you check your emails on a regular basis. If you have not received an email within 4 weeks of the closing date then assume that you have not been successful on this occasion.

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Please ensure when completing your application form that your references cover the last 3 years and that they are provided by appropriate referees for example not work colleagues but from someone in a position of authority where you have previously worked.

Wye Valley NHS Trust operates a strict No-Smoking policy on-site.

Please note that only shortlisted applicants will be notified.

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