Business Administration Apprentice

1. Key Roles and Responsibilities: –

• Processing all data utilising a range of systems (EBS/MAYTAS/CRM)
• Enrolment form- filling, processing and completion to meet the primes expectations and audit requirements
• Managing the data to ensure all learners are registered and enrolled onto the management information systems
• Ensuring compliance in line with the Data Protection Act 1998
• Commercial course bookings, payments and registrations
• Main contact for all telephone and email enquiries
• Reception Duties – meeting and greeting all learners and guests to site
• General Administration – filing, photocopying, emailing, data storage and input
• Portfolio set up for all training advisors
• Meet and greet all guests to site
• Manage the diary systems for the management team, holidays and room booking
• Monitor and maintain all stationary supplies
• Order/store resources for commercial courses and apprenticeships
• Registration enrolment review and completion compliance audit
• To use every opportunity to network and promote Seren Skills Network
• Actively engage in the planning and delivery of promotional events and career guidance activities
• Liaise with all Cardiff and Vale College stakeholders when necessary to maximise efficiency
• To undertake any other duties required in the delivery of the role or reasonably requested by the Managing Director
• The role will flexibly be seconded to support the delivery of key contract performance as and when required at the discretion of the business

2. Personal Qualities, Behaviours and Values – Core Competencies:

• Inspires and motivates others
• Analyses and proposes solutions to problems
• Promotes value driven behaviours, act as role model
• Open, transparent and fair in all activities
• Demonstrates passion for work
• Takes full accountability for own area of responsibility
• Seeks opportunities to collaborate with others

3. Qualifications and Experience

Essential: –

• Minimum of two years’ experience within the education sector
• Background in Administration services and processes
• IT literate with intermediate IT skills
• Administration qualification at level 2 or working towards

Desired: –

• Experience of FE/Training sector databases – MIS/Awarding organisation’s
• Understanding of education
• Degree in Business Administration
• Apprenticeship process awareness

Job Types: Full-time, Apprenticeship

Salary: £10,000.00-£12,000.00 per year