Apprentice Clerical Assistant

1 day left

Care Plus Group
Competitive salary
16 Feb 2021
26 Feb 2021
Role Type
Start Date
Employability Services

Vacancy based at Intermediate Care @ Home, Val Waterhouse Centre, 41-43 Kent Street, Grimsby, DN32 7DH

Reference Number: 814-21-41

Apprentice Clerical Assistant

17.5hours per week - You will be required to work 11:00 -14:30 Monday - Friday with additional hours to cover annual leave/sickness.

Fixed term for 24 months.

National Minimum Wage, relevant to age

Care Plus Group is a Social Enterprise established since 2011 to deliver community healthcare services following the national separation of provider services from the commissioning arm of the local NHS. One of our core values is that staff and patients are integral to everything we do. As part of this all staff employed by Care Plus Group automatically become members of the Group which means you will be able to give your views and vote on important issues for the organisation. We welcome your application to join us.

As a Clerical Assistant, you will provide a comprehensive administrative service to the Intermediate Care @ Home Team in accordance with Departmental practices, standing orders and financial regulations, which enables the Department to achieve its objectives in terms of time, cost and quality of service.

You will be expected to exercise initiative and judgement with minimum supervision, ensuring that you maintain a high degree of tact, diplomacy and confidentiality at all times.

Following training, you will be responsible for reception duties which will include answering telephones and access to the office by staff members and others. You will be answering questions and queries, within previously determined guidelines, from staff members, service users, their carers or representatives, health or social care professionals or members of the public. You will also be required to take accurate messages and /or refer callers to the appropriate manager or department.

The role involves taking referrals from health and social care professionals, inputting data onto the Home Care Management IT Software and SystmOne, ensuring that all relevant information (i.e. health & safety, moving & handling, security, personal service user information, prescribed medicines) is recorded and passed onto the relevant manager or team.

For this role it is essential that you:
  • Have the motivation and commitment to work towards Level 3 Apprenticeship Standard in Business Administration.
  • Are competent in the use of Microsoft Office.
  • Have effective communication and organisational skills.
  • Possess effective customer care skills.

If you are confident, highly motivated and would like the opportunity to work within a vibrant department within Health and Social Care this could be the role for you!

Please note that applicants who already hold Level 3 in Business Administration will not be eligible to apply.

For further information and an informal discussion please contact Amanda Thomas, Employability Team Leader on 07771 345 940, or alternatively via E mail on .

CLOSING DATE: 28th February 2021

Initial interviews to be held: 12th March 2021

Final interviews to be held: TBC

Please refer to the Job Description and Person Specification for more information, and the criteria required to fulfil the role.

Please note that any offer of a post is subject to pre-employment screening.

We offer favourable terms and conditions including optional membership to a contributory pension scheme, lease cars, a full induction programme and CPD opportunities. We have Independent Provider closed access to the NHS pension scheme, for further details about eligibility please contact us.

Care Plus Group will interview all disabled candidates who meet the minimum criteria for any job vacancy.

Please note that if you have not heard from us within 6 weeks of the closing date we regret that you have not been short listed on this occasion.

Care Plus Group is an equal opportunities employer. It is our Policy to provide and ensure equal opportunities in the fields of recruitment, employment, training, promotion and job security irrespective of any characteristics which may place an applicant in any minority or disadvantaged group or groups.

We are committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers.

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