Digital Experience Apprentice

Creating, editing and publishing website content via our content management system, delivering to brief and in line with departmental processes;

* Carrying out quality checks and usability testing on website updates and design prototypes to highlight potential issues;

* Conducting user/ customer research and competitor analysis to understand the marketplace and customer needs and barriers;

* Learning the foundations of web analytics, user experience (UX) and conversion rate optimisation (CRO) to proactively drive website improvements;

* Monitoring and analysing website performance, reporting results and insights to wider team;

* Brainstorming, suggesting and wireframing solutions to website challenges and opportunities identified;

* Creating and maintaining process documentation;

* Passionate about forging a career in digital industry;

* Evidence of some interest / experience in at least one of: content management, coding, design and/or analytics;

* Strong problem-solving, accuracy and empathy;

* Good communicator, both in person and in writing;

* Proofreading and attention to detail;

* Analytical/critical thinking skills