Apprentice Assistant Patient Pathway Officer

North Middlesex Univer
North Middlesex University Hospital NHS Trust, London
Competitive salary
18 Feb 2021
27 Feb 2021
Role Type
Start Date
North Middlesex University Hospital is one of London's busiest acute hospitals, serving more than 350,000 people living in Enfield and Haringey and the surrounding areas, including Barnet and Waltham Forest.

We are an integrated provider with a full range of adult, elderly and children's services across medical and surgical disciplines including community 0-19 yr old services in Enfield. Our specialist services include stroke, HIV/AIDS, cardiology, haematology, diabetes, fertility and orthopaedics. Our sickle cell and thalassaemia department is nationally recognised as a leading centre for these diseases. Every day, on average, we see 500 patients in A&E; 15 babies are born in our maternity unit; about 450 inpatients are cared for on our wards; about 50 patients have major or minor surgery in one of our 10 operating theatres; and about 800 people attend our outpatients clinics.

At North Middlesex University Hospital, you'll find a team that truly believes in living our values in everything we do. We are caring, we are fair and we are open.

Band 2- Apprentice Assistant Patient Pathway Coordinator

An excellent opportunity has arisen for an enthusiastic and highly motivated Apprentice Assistant Patient Pathway Coordinator to join a busy team in our Paediatric Team.

We are looking for a friendly, dedicated and well motivated individual to be the face of our service. You will work flexibly as part of a team to ensure a high level of service is provided.

The North Middlesex University Hospital is in the forefront of new working practices where ongoing training and colleague support in cross-cover are essential components. You will therefor need to have a flexible approach to work and be able to work efficiently and reliably whilst under pressure.

The ideal candidate will have excellent communication and time management skills, able to work on their own initiative and as part of team, organise and prioritise their daily workload.

Please ensure you read the job description and person specification attached below and ensure that your supporting information reflects this, as your application will be judged against this criteria.

As part of the apprenticeship programme you will be required to undertake a 15 month development programme in customer service through work based learning and by attending regular training sessions. Supervision and support will be provided during all tasks, enabling the apprentice to work within the organisation to gain experience, confidence and to deliver effective and safe patient focused support, to the designated team.

Please read the attached person specification carefully as you will need to meet the essential criteria in relation to qualifications. You will need to hold Maths and English (A-C) or equivalent functional skills level (2) and meet any essential criteria. All offers will be subject to proof of documentation and qualification.

If you do not hold the relevant qualifications you will be unable to apply for this particular role.

You will also need to be eligible to UK funding. If you are from outside the UK/EU/EEA you must provide evidence that you have legally resided within the UK for at least the previous three years before the start of learning.

For further details / informal visits contact:

NameJessica AustinJob titleService Manager - Children and Young PeopleEmail addressjessica.austin1@nhs.netTelephone number0785 220 1663

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We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

NMUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of NMUH will have their original documents verified using this technology.

By applying for this post you are agreeing to NMUH transferring the information contained in this application to its preferred applicant management system. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Record (ESR) system and other secure, internal NHS workforce systems.

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we want you to complete your e-learning modules prior to joining our organisation.

We are committed to equal opportunities in employment and offer a range of flexible working practices. Part-time and job share applications will be considered.

Employment with NMUH is offered subject to a six month probation period for all staff with the exception of Doctors in training and Consultant.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the current Resident Labour Market Test which will be in place until the end of December 2020. UK Visas and Immigration requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Guidance can be found here Criminal Records Checks For Overseas Applicants

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