Network Support Apprentice

Recruiter
PERFORMANCE NETWORKS LIMITED
Location
The Sir Colin Campbell Building, Triumph Road, Nottingham, NG7 2TU
Salary
£192.00 per week
Posted
19 Feb 2021
Closes
28 Feb 2021
Ref
VAC001683739
Specialism
Engineering
Role Type
Apprenticeship, Higher
Start Date
March
Duration
Permanent
Duties to include:
  • Assist with the installation and maintenance of necessary software and hardware
  • Develop knowledge and gain experience in the delivery of networking and wireless solutions
  • Provide 1st line technical support to customers, including logging tickets andcalls
  • Pro-active system/network performance monitoring
  • Designing and installing networks
  • Creation and maintenance of system/network documentation and records
  • Remote and on-site troubleshooting, fault finding, investigation and analysis
  • To assist the IT services department in the support of its clients


Requirements and prospects

Desired skills

  • Attendance - evidence of regular attendance at work, school, college/sixth form
  • Possession of a valid driving licence and/or access to a vehicle (essential due to nature of the role)
  • Good organisation and planning skills
  • Ability to work under pressure, self-motivated and show initiative
  • Problem solving
  • Excellent attention to detail
  • Strong communication skills with a pleasant telephone manner
  • Ability to multi-task
  • Technical experience of installing and maintaining ICT equipment


Personal qualities

  • Flexible approach to work and a willingness to undertake training where necessary
  • Kean to learn
  • Strong passion for developing a career in technology
  • Punctual and reliable


Desired qualifications

  • 5 GCSEs at Grade C/4 or above (or equivalent) and A-Level or equivalent qualification in an IT, Techor business related subject

*** This is a Level 4 qualification, so you will need to evidence that you will be able to maintain the level of learning required. If you do not have relevant qualifications, experience in IT Support/Services will be suitable.

Future prospects

  • Passionate and helpful team to support your growth
  • History of developing apprentices
  • Career progression

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