IT Support Apprentice ??? Cloud Operations

United Kingdom
10400.00 - 10400.00 GBP Annual
22 Feb 2021
22 Mar 2021
Start Date
IT Support Apprentice - Cloud Operations
Stratford-upon-Avon, Warwickshire

Are you an organised and self-motivated individual with an interest in IT? Want to take on an exciting apprenticeship that will result in a full-time position with an innovative UK consultancy business? If so, read on.

The company

GK Apprenticeships are recruiting on behalf of HAYNE Solutions, a leading provider of financial reporting and planning systems. With 100 years of combined experience, the team are renowned for their best-in-class performance, as well as their open, honest and personable service.

They're currently looking for an IT Support Apprentice to join their team on an 18 month apprenticeship, ideally starting before 31st March 2021.

You will join the Managed Services function, which provides hosted and managed IT solutions to customers.

The rewards

- Salary of GBP10,400 per annum
- Structured pay increases as you complete your qualifications
- Gain a Level 3 infrastructure Technician qualification
- Support to pass Microsoft exams
- Learn from a skilled and experienced team
- Pension and healthcare
- 26 days' holiday plus Bank Holidays

The role

As an IT Support Apprentice, you'll learn how to provide 1st and 2nd line remote support to customers using cloud products.

In this varied role, you'll perform operational checks across customer systems, help to provide cloud solutions, assist with internal IT projects, maintain technical documents and standards and help with reporting.

Specifically, you'll learn how to:

- Install and administer Windows Server 2016/2019 and Windows 10
- Administer applications including Office 365, Dynamics CRM, Sophos Cloud, Azure and SQL Server
- Perform penetration tests and vulnerability assessments against new cloud deployments
- Complete daily operational checks and procedures, such as backups
- Ensure compliance with the company's policies and procedures, as well as statutory and regulatory requirements

About you

To be considered as an IT Support Apprentice, you'll need:

- At least five GCSEs (or equivalent) at grade C/4 or above including English Language, Maths and ideally ICT
- A positive, proactive and self-motivated approach
- The ability to work well as part of a team
- Good communication skills

Ideally, you'll have completed work experience in a structured environment or role, as this position has a high level of responsibility which will require adherence to standards, reacting to emerging situations and good self-discipline and time management abilities.

Your future prospects

Once you've completed your Level 3 apprenticeship, you will have the chance to progress on to a Level 4 apprenticeship, allowing you to broaden your knowledge and gain more advanced qualifications.

At the end of your apprenticeship journey, you'll have the chance to take on a full-time position at HAYNE Solutions which has strong career progression prospects, making this the ideal role in which to build a promising career.

Additional information

Other organisations may call this role Cloud Operations Apprentice, Apprentice IT Support Technician, Junior IT Technician, Trainee IT Support Technician, Trainee IT Support Advisor, or Apprentice Helpdesk Technician.

This role would also be suitable for those considering an IT Apprenticeship, IT Internship, IT Training Programme, IT Support Apprenticeship, or an IT Engineering Apprenticeship.

Please note, we will be reviewing applications as they are received. As such, we advise candidates to submit their application as soon as possible to ensure they are considered.

This is a full-time role, working 37.5 hours per week. As part of a shift rota, you'll work the following hours on alternate weeks: 7am - 4pm, 9am - 5pm and 10am - 6pm.

The closing date for applications is the 26th March 2021.

So, if you're seeking your next challenge as an IT Support Apprentice, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

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