Client Relationship Manager Apprentice

Champions (Uk) Plc
Barrington House, Leake Road, Loughborough, LE12 6XA
£161.25 per week
26 Feb 2021
25 Apr 2021
Role Type
Apprenticeship, Higher
Start Date
  • Manage several new and existing regional and national accounts
  • Forge and maintain solid business relationships with clients through regular proactive contact, ensuring the potential of each account is fully maximised
  • Support the Head of Project Management in coordinating and delivering agreed activities for clients to tight deadlines
  • Show a clear understanding of your clients' businesses, determining how best their objectives can be met and their expectations exceeded
  • Resolve any problems in a timely fashion and ensure deadlines are met
  • Monitor and report on each account's progress, working closely with both internal departments and external suppliers
  • Maintain close contact with the client at all stages of the delivery
  • Sense-check all work and communications before sending to client
  • Attend all relevant client and supplier meetings
  • Manage each account's budget, ensuring effective control and reconciliation of costs and management of job bags to deliver agency profit
  • Supplier research and liaison
  • Negotiate best value from suppliers
  • Arrange the effective and timely distribution of marketing collateral
  • Provide internal administrative support
  • Manage print and production of all relevant materials
  • Media buying

Requirements and prospects

Desired skills

  • Outstanding administrative, planning and organisational skills
  • Keen attention todetail and accuracy
  • At least two years' experience in a similar role
  • Excellent client facing support and the ability to delivering high quality services at all times
  • Exemplary verbal and written communication skills
  • Ability to multi-task and work under pressure
  • Highly motivated and able to work without supervision
  • A proactive thinker with a creative mindset
  • Full UK driving licence (as may be required to travel to different sites)

Personal qualities

  • First-class IT skills
  • Team player
  • Understand and interpret client briefs
  • Strong negotiator
  • Experience of working in a fast-paced organisation
  • Experience in or understanding of digital marketing channels and tactics to support in the delivery of digital projects

Desired qualifications

  • A-C/8-4 or equivalent in maths & English or equivalent
  • University-educated (desirable)

Future prospects

Progression within company.

Things to consider

  • Free access to our on-site gym
  • Free secure parking
  • Company phone and laptop
  • New starter goodie bag
  • Above and Beyond bonus scheme
  • Enhanced holiday allowance after three continuous years with the company
  • Modern, clean and spacious offices in our new £1m digital hub
  • Training throughout the year
  • Contributory pension scheme
  • Birthday bottle of bubbly
  • Free access to online GPs, emotional wellbeing, legal and financial support with our employee benefits platform
  • Exclusive discounts to a range of online and high-street stores and restaurants

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