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Apprentice Digital Project Manager

Employer
DIGITAL NRG LIMITED
Location
7, Woodlands, Bradley Stoke, Bristol, BS32 4JT
Salary
£18,000.00 annually
Closing date
2 Apr 2021

View more

Specialism
IT
Sector
Technology
Role Type
Apprenticeship, Higher
Start Date
May
Duration
Permanent
Database Management:
  • Work with external parties to communicate and gather product data updates from manufacturers paying for support, including using emails and calls
  • Update products and imagery via File Transfer Protocol
  • Manage automated products from manufacturers
  • Liaise with 3rd party Rich Media providers
  • Oversee quality control of outsourced tasks

Website Development:
  • Assisting to manage the web development ticket system for specific client requests within the projects
  • Collaborate with group wide tickets each month
  • Work with internal and external developers to ensure all new sites in the project are launched in a timely manner

Retailers Relationships:
  • Work towards running monthly call to every client in the project
  • Maintain internal support time for each retailer
  • Quote for any additional work above support time
  • Action additional work if quoted / agreed
  • Sending monthly mailer to clients
  • Monitor the Ticketing System, respond to relevant client queries with the project
  • Assist with the project payments sheet, checking payments
  • Help with go-live process for all new sites, including onboarding calls
  • Help maintain client reporting
  • Assist in both online and offline communications, related to the marketing plan
  • Help highlight future opportunities for clients
  • Gather digital assets for promotional periods from external parties


Requirements and prospects

Desired skills

  • Confident with use of Excel and handling data
  • Strong communication skills
  • Customer service or Account Management experience


Personal qualities

  • Passionate interest for digital marketing
  • Organisational skills are absolutely essential
  • Attention to detail


Desired qualifications

Non essential.

Future prospects

We are strongbelievers in the apprenticeship scheme and are proud to have employed 8 apprentices so far.

Things to consider

https://www.gov.uk/national-minimum-wage-rates

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