Operations Administrator Apprentice

Location
Creech St Michael, Taunton
Salary
£10,000 - £12,000
Posted
23 Mar 2021
Closes
10 Apr 2021
Specialism
Administration
Sector
Technology
Role Type
Apprenticeship
Start Date
Immediate
Duration
Undisclosed

Working in a friendly, growing Operations team, this is primarily a Customer Service role. This is a great opportunity for a confident people person to establish themselves in a leading organisation and be part of a team where you can develop key administrative skills.

Assisting with Administration support, this exciting role provides a wide overview of many of the core functions of the whole team with a strong focus on customer satisfaction.

You will be learning:

  • How to update and manage software systems
  • General Administration duties, including telephone calls, emails, ticket management and other general office duties.
  • Processing and monitoring of support requests and assigning to colleagues
  • Dealing with both internal and external colleagues.
  • Managing warranty repairs and returns.
  • Liaising with suppliers for deliveries and faulty equipment.
  • Chasing responses from survey requests.
  • Taking incoming calls from clients and suppliers.
  • Managing post and email.
  • Updating our database.

For the right individual, the potential of a permanent, progressive position to explore business further.

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