Data Analyst Apprentice

Recruiter
Dmc Canotec
Location
Cando House, Bournemouth Road, Chandler's Ford, Eastleigh, SO53 3QB
Salary
£15,000.00 annually
Posted
23 Mar 2021
Closes
26 Apr 2021
Ref
VAC001692914
Specialism
Other
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
May
Duration
Permanent
Profitability Reviews:
  • Mine and analyse large datasets for all clients, draw valid inferences and present them successfully to management using the necessary tools. These should be categorised into loss making, break-even and below target
  • Review above target profitable (platinum) customers to identify any potential opportunities or threats
  • Regularly update, analyse and report on machine profitability, identifying any adverse trends and variances
  • Produce additional ad-hoc reports to ensure that this objective is consistently being met
  • Assist Account Managers with customer related management information to enable them to complete their account reviews

Service Reporting:
  • Prepare various regional statistical reports on operational performance, on a monthly and quarterly basis incorporating the following:
  • Service revenue, parts & toner spend, Engineer response times, number of Engineer field and return-to-fit visits, first time fixes and anomalies, machine up/down time, number of machines in the field
  • Routinely analyse device volume and cost per copy trends
  • Full responsibility for the monthly Service reporting pack, which includes all areas of analysis for the division
  • Provide sector and competitor benchmarking
  • Create data dashboards, graphs and visualisations

Communication:
  • Liaising with the Financial Controller and Service Director, identify areas to increase efficiency and automation of processes
  • Furthermore, ensuring that areas for development or concerns are highlighted whilst recommending any corrective action
  • Maintain a consistent dialogue with Sales Account Managers and Regional Sales Director on any customer or device related matter
  • In the absence of the Financial Controller, concerns should be directed to the Finance Director
  • Liaise with internal and external clients to fully understand data content as necessary


Requirements and prospects

Desired skills

  • Microsoft Excel
  • Crystal Reports
  • Microsoft Outlook
  • Service Accent
  • 360 Portal
  • Internal processes & procedures
  • Data modelling, cleansing and enrichment techniques
  • An understanding of data protection issues (GDPR)
  • Experience of statistical
  • Methodologies and data analysis techniques
  • Cross platform data reconciliation
  • Excellent numerical and analytical skills
  • Fantastic organisational skills and excellent time management
  • Strong communication skills and an attention for detail


Personal qualities

  • Ability to summarise data at a strategic level to assist Directors with key decision making
  • Use initiative and think in an innovative way to tackle problems confidently and present solutions


Desired qualifications

7 GCSEs grades A*- C/9-4 or equivalent (including English Language and at least a B/6 in maths).

Future prospects

The role offers long term security and the opportunity to progress into a permanent position.

Things to consider

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

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