Graduate Support Engineer - 26k - Central London - Legal

1 day left

Recruiter
Confidential
Location
London
Salary
20000.00 - 26000.00 GBP Annual
Posted
24 Mar 2021
Closes
21 Apr 2021
Specialism
IT
Start Date
Immediate
Duration
Permanent
Graduate Support Engineer, with a salary of up to GBP26,000, required by an expanding Managed Service Provider specialising in technical support within the Legal sector. Founded by legal tech experts, this organisation leads the way for its clients in terms of technologies, software, and media services. The Graduate Support Engineer will gain meaningful experience working with those clients to deliver a high standard of service within the Office 365, Microsoft and Azure environment supporting approximately 2500 end users across 50 law firms, within a team of 15.

The Graduate Support Engineer will be an exceptional communicator, thrive on working with end users to resolve issues and be able to explain the technical in a way that is accessible to all. Reporting to the Senior Engineer, the Graduate Support Engineer will be able to support to a solid 1st line level and use the experience and training provided to become confident in also providing 2nd line support if they are not confident in this area already.

The Graduate Support Engineer will have experience supporting end users within a professional environment and excellent customer service skills.

Relevant skills and experience:
??Experience supporting end users on a 1st line basis, with exposure to dealing with some 2nd line issues.
??Knowledgeable in resolving issues and supporting MS, Office 365 and Azure environments
??Exceptional communication skills with the skills to explain technicalities to all levels of staff

This is a great role where you will be able given the opportunity to work within an innovative and highly performing team where you will be able to develop and expand your skill set. In return, you will be given a position with flexible working options and other benefits.

Interest will be high - apply without delay.

NOTE: Please remember to include your contact details and postcode

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