Business Administration Apprenticeship INSTALLERSUK LTD

Recruiter
Key Training
Location
Ipswich, Suffolk IP8 4JU
Salary
£175 per week
Posted
01 Apr 2021
Closes
01 May 2021
Specialism
Administration
Sector
Unspecified
Role Type
Apprenticeship
Start Date
Immediate
Duration
12-18 months

Apprenticeship summary Working week

  • Monday-Friday: 9am-5pm Total hours per week: 37.50

Weekly wage

  • £175.00

 

Expected duration

  • 18 months

 

Vacancy description

Our firm is currently looking for an Office Administrator. This position will play a vital role in the customer service and organisational strength of our company. The Office Administrator will provide administrative support, greet and direct visitors and answer and respond to calls and emails.

 

Main Duties and Responsibilities:

  • Greet visitors and direct them to the appropriate offices
  • Dealing with customer inquiries and sales inquiries.
  • Processing paperwork
  • Handling data, will require a keen eye for attention to detail
  • Providing office support including customer and employee support
  • Keeping well-organised files and records of business activity
  • Researching company data and archived reports
  • Keeping computer databases up to date
  • Interacting with clients either on the phone or in person
  • Answering phones and connecting calls to the proper department
  • Taking phone messages and passing them on
  • Following up on business communications, billing, and ordering
  • Communicating with materials suppliers and vendors
  • Using spreadsheets to track expenses and company spending
  • Collecting and inputting company data
  • Making travel arrangements for employees
  • Learning about the company's mission and available products/services
  • Educating clients about what products/services are available and how to purchase them
  • Building relationships with clients
  • Sending emails
  • Preparing documents by printing, copying, and binding
  • Writing and editing company correspondence
  • Collecting and sorting post
  • Assisting with minor technical support
  • Acting as a personal assistant to the executive team
  • Scheduling appointments and events
  • Ordering office stationery and other supplies
  • Preparing meeting rooms by setting up chairs and getting refreshments
  • Participating in office meetings and taking meeting minutes
  • Giving feedback on office efficiency and suggesting possible improvements
  • Being ready for any other administrative tasks that are required

Full training will be provided.

 

Desired skills

  • Organisation
  • Attention to detail
  • Problem solving
  • Scheduling
  • Systems Literate – Proficiency in Microsoft Office Suite
  • Able to work under pressure and to tight deadlines
  • Ability to quickly analyse data and reporting
  • Previous experience working in an office setting desirable.
  • Excellent written and verbal communication skills
  • Ability to multi-task and prioritise projects
  • Able to complete complex administrative tasks with minimal supervision

 

Personal qualities

  • Customer-service focused
  • Good positive attitude
  • Hardworking
  • Clear communication skills

 

Desired qualifications

A-C/7-4 GCSE or equivalent grades in maths and English are desirable however, not essential for this role.

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