Customer Service Practitioner Apprenticeship

Recruiter
Birmingham Women's and
Location
Birmingham Children's Hospital
Salary
Competitive salary
Posted
01 Apr 2021
Closes
11 Apr 2021
Ref
284-21-DMAG-274
Role Type
Apprenticeship
Start Date
Ongoing
Duration
Permanent
If you are Ambitious, Brave and Compassionate there has never been a more exciting time to join our team. Ambitious and proud to provide world-class care everyone who works at Birmingham Women's and Children's NHS Foundation Trust team plays an important role in making our hospitals the incredible places they are. Our vision is to build a world leading team to deliver world class care.

Birmingham Women's and Children's NHS Foundation Trust are committed to creating the best place to work, where all staff can reach their full potential. We believe in promoting and enhancing inclusion, diversity and equality and welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender, disability, race, religion or sexual orientation. We look forward to receiving your application.

For most roles flexible working may be considered, we would encuorage you to speak to the recruiting manager about this.

Customer Service Practitioner Apprenticeship

Birmingham Women's and Children's Hospital has a reputation as a centre of excellence providing high quality paediatric care to the local, regional and national population. It is situated in the city centre and there are excellent transport links across the region.

This role will to provide a variety of customer service and clerical assistance to the medical secretaries and nursing teams within these groups and involve regular interaction with internal and external customers This is an excellent first gateway into the NHS and will give the successful candidates an excellent learning experience and understanding of what goes on in the inner workings of an NHS trust.

This post is subject to enhanced CRB disclosure.

If you would like to discuss the post further, please contact Rhia Taylor (Operational Support Manager for Haematology, Oncology and IMD) on 0121 333 6717 or via e-mail on rhia.taylor@nhs.net

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BWC is committed to inclusion and diversity. Please ensure that you review the person specification for this post prior to applying as this is what you will be shortlisted against. If you believe your experience means you meet the criteria, please draw this out in your application

We would encourage all applicants to apply early as this vacancy may close earlier than the stated closing date once we receive sufficient applications. We do not accept cv's (with the exception of consultant posts). Please be aware that any false information on your application form can lead to withdrawal of any offer of employment, disciplinary action and/or a criminal conviction

As this post involves a regulated activity you will be required to have an enhanced Disclosure and Barring Service check and where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children and/or working with adults.

In June 2021 Birmingham is set to introduce a Clean Air Zone (CAZ) to reduce harmful emissions, improve air quality in the city and the health of our children and young people. This is not a 'congestion charge' and does not apply to the vast majority of vehicles entering the city centre. Exceptions for NHS staff who earn under £30k and work in the zone are available. If you think the car you drive does not comply with the new regulations, you can begin preparations now. Simply visit the Brum Breathes website to find out more information.

From January 2021, as free movement ends there will be a new UK points based immigration system. Under the points-based immigration system, anyone coming to the UK for work must meet a specific set of requirements. Visas are then awarded to those who meet all relevant criteria. The new system will treat EU1 and non-EU citizens equally and transform the way in which all migrants come to the UK to work. Anyone coming to the UK to work, excluding Irish citizens, will need to apply for permission in advance

Tier 2 Certificate of Sponsorship

Applications from job seekers who require current Tier 2/skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information please visit the UK Visas and Immigration website .

From 6 April 2017, Tier 2/skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

For further advice, please visit Applying from overseas .

To stay safe in your job search we recommend that you visit SAFERjobs ( https://www.safer-jobs.com ), a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

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