Digital Services Apprentice

1 day left

Hywel Dda University H
To be confirmed, To be confirmed
Competitive salary
01 Apr 2021
11 Apr 2021
Role Type
Start Date
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don't hesitate to contact our recruitment campaigns team directly via

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.

Digital Services Apprentice

  • Do you want to be part of a team that helps Hywel Dda promote and support the effective use of data, information, knowledge and technology to support and improve health care delivery?
  • Are you ready for a challenge?
  • Would you love to be in a job where you will be in contact with members of staff from all areas?
  • Would you like to learn and earn?

If you answered yes to all of these questions, then this could be the role for you!

The Digital Services Team supports the organisation to ensure that all digital applications are performing at their best, to help health and care professionals communicate proficiently and enable people to access the care they need quickly and easily. Our role is to ensure that digital systems are the foundation upon which we will build a modern, resourceful and responsive health service. Enabling information to move between care providers within and beyond the Health Board, as well as between care providers and patients, is a key means by which we will achieve a safe, convenient and personalised health and care service.

We are looking for articulate, ambitious applicants with a high level of personal integrity, who would want to develop a career with digital services. The successful candidate would need to be able to passionately embrace all the values of the Health Board, as this will be at the heart of everything they do.

What does the Digital Services Apprenticeship Programme involve?
  • A comprehensive induction which will prepare you for your role within the Health Board.
  • You will have 'off-the-job training' to develop your learning.
  • You will have a mentor from the college.
  • You will attend workshops where you will have the opportunity to discuss and share ideas.
  • You will work towards vocational qualifications, building the levels as you grow.
  • You will have the opportunity to shadow members of the Digital Services Team as you progress through your apprenticeship.
  • You will be assigned a workplace mentor, who will support you and help develop your skills throughout your programme.

What qualifications will I achieve?
    • Level 2 Foundation Apprenticeship
  • Level 2 in Digital Application Support
  • Digital Literacy Essential Skill Level 1
  • Application of Number Essential Skill Level 1
        • Communication Essential Skill Level 1
      • Level 3 Apprenticeship
        • Individuals will complete the following:
        • Level 3 in Digital Application Support
        • Application of Number Essential Skill Level 2
        • Communication Essential Skill Level 2
        • Digital Literacy Essential Skill Level 2

What are the entry requirements?
      • You must have a passion for all things digital
      • You must have a good standard of numeracy
      • You must be aged 16+ in September 2021
      • You must have lived in the UK/EEA for the last three years
      • You must have a good standard of literacy and grammar, with attention to detail and accuracy
      • You must have a willingness to work on own initiative, independently and as part of a team
      • You must be able to get on well with people at all levels and be able to communicate effectively
      • Experience in the use of IT packages including Microsoft Word, Excel and email
      • You must not hold a Digital Application Support Level 2 qualification or higher
      • You must not be in any formal government-funded education at the time of starting the Digital Services Apprentice Programme

If interested, please complete the attached application form before the closing date. In the section 'Supporting Information' we would like you to tell us why you think you should be selected for this opportunity in no more than 100 words per question.

  • What does digital mean to you?
  • How do you feel digital can improve the NHS?
  • Why do you think communication is important?
  • How would you fit into the digital team?

Once the closing date has passed, those who are successfully shortlisted will be invited to attend an assessment day. This will be a fun day and give you the chance to meet us as well as get to know more information about the programme.

The details are:

Wednesday 19th May 2021 - 9am to 4.30pm

Everyone who attends the assessment day will be invited to attend a virtual feedback day, where we will discuss the outcome of the assessment day with you. These dates are:

Wednesday 26th May 2021

If you are successfully recruited, you will start your employment as a Digital Services Apprentice with Hywel Dda University Health Board in September 2021.

Please see the information attached to the vacancy relating to documentation required for Pre-Employment Checks. Please be aware that failure to present the requirement documentation in a timely manner following your conditional offer of employment is likely to result in you not being employed. Therefore please start collating your documentation asap to avoid delay/disappointment.

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Hywel Dda University Health Board operates a bilingual policy / Mae Bwrdd Iechyd Prifysgol Hywel Dda yn gweithredu polisi dwyieithog.

'All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English'.

'Gwahoddir ymgeiswyr i wneud cais yn Gymraeg, ni fydd unrhyw gais a gyflwynir drwy gyfrwng y Gymraeg yn cael ei drin yn llai ffafriol na cheisiadau a wneir yn y Saesneg'.

By submitting your application to NHS Jobs/Trac, you are giving your consent for elements of your application data to to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems in order to support and manage your recruitment and employment within your employing organisation; to be used by Recruitment for purposes of checking your Professional Registration online (where applicable).

These processes are in line with Fair and Lawful processing in line with current Data Protection Legislation especially those in relation to your personal or sensitive personal data (sensitive personal data is defined as any declared physical or mental health conditions, racial or ethnic origin, sexual orientation, trade union membership, political opinion, religious beliefs). As an organisation, we ensure that the legislation defining confidentiality is observed such as use of data for specific, defined purposes, and use of data that is relevant and not excessive whilst practicing data accuracy and security of all held personal identifiable information (PII).

If you are successfully appointed, by completing the application form you authorise the UHB to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national Electronic Staff Record (ESR).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

To stay safe in your job search we recommend that you visit SAFERjobs ( ), a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

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