Business Admin Apprenticeship @ JACOB+JOE OPTICAL LIMITED

Recruiter
Key Training
Location
LE1 6DP, Leicester
Salary
£175 per week
Posted
06 Apr 2021
Closes
06 May 2021
Specialism
Administration
Start Date
May
Duration
18-24 months
  • Working week 
    • Monday - Friday, 09:00 - 17:00, details to be confirmed.
    • Total hours per week: 37.00
  • Weekly wage £175.00
  • Expected duration 18 months
  • Possible start date 06 May 2021
  • Apprenticeship level Advanced Level Apprenticeship

Vacancy description

The main role of the Administrator is to ensure the smooth running of our company, between dealing with customer service queries and overseeing our daily clinics to ensure that they are reaching maximum potential.

The main daily tasks include:

  • Reading and responding to emails
  • Taking and dealing with customer service queries and complaints
  • Liaising and reporting to the office manager about clinics and filing
  • Filing and organising patient confidential information
  • Ensuring the workplace is consistently clean, organised, and tidy

Requirements and prospects Desired skills

  • Good general standard of English and maths
  • Sound knowledge of Microsoft Office packages e.g. Excel 
  • Literate, and able to write emails to clients
  • Excellent people skills to be able to adapt to all levels and age groups
  • Excellent communication skills and telephone manner

Personal qualities

  • Ability to work independently and as part of a team
  • Punctual
  • Efficient
  • Be able to use your own initiative
  • Ambitious individual, who is driven to achieve successful results
  • Confident
  • Ability to multi-task
  • High level of motivation
  • Able to communicate effectively with peers, management, and other third-parties
  • Ability to make efficient use of resources
  • Attention to detail

Desired qualifications

  • GCSEs at grades C/4 or above (or equivalent) in maths and English are desirable however, not essential for this role

Future prospects

  • Further progression opportunities are available upon completion of the apprenticeship

Things to consider

How will you get to and from this location on time on a daily basis?

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week)

The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates

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