Customer Service/ Advisor Apprenticeship @ Select Oven Cleaning Ltd

Recruiter
Key Training
Location
Chelmsford CM2 0LD
Salary
£175 per week
Posted
07 Apr 2021
Closes
07 May 2021
Specialism
Other
Sector
Unspecified
Role Type
Apprenticeship
Start Date
Immediate
Duration
12-18 months

Apprenticeship summary Working week

  • Monday - Friday, 9.00am - 5.00pm Total hours per week: 35.00
  • Weekly wage £175.00

Expected duration 13 months

  • Apprenticeship level Intermediate Level Apprenticeship

     

Vacancy description

The Company

At Select Oven Cleaning we pride ourselves in our service and incredible oven cleaning results. We clean Ovens in Essex, Suffolk, Hertfordshire, Kent, Buckinghamshire, Middlesex and parts of London. We are the largest privately owned oven cleaning company in the South of England with a reputation for good service. We visit over 150 customers per week!

Due to company growth we require the right person to help move the business forward. Candidates must have strong leadership abilities and be passionate about their job. The right candidate will find this job very rewarding and enjoyable.

What's In It For You?

As proud as we are of our past success, it’s our future that excites us most. There are plenty of great reasons for you to join us, like our friendly and unique culture which supports our constant development and helps us to achieve great results. We are a very relationship driven and down to earth bunch with a strong teamwork ethic.

Job Responsibilities:

  • Handling incoming calls
  • Make outbound calls
  • Describe products and services / take the customer through the cleaning process 
  • Take deposits from customers and job payments
  • Creating job profiles on our CMR system
  • Responsible for mapping therapist diaries
  • Customer Feedback
  • Manage emails (new enquiries, general queries)
  • Manage our social accounts service enquiries & general queries
  • Daily and weekly, monthly results data inputting
  • Ensure you’re completing your daily tasks and meet targets

General Duties:

  • To attend every Monday weekly Admin meeting 8:30am
  • Report to supervisor where necessary
  • Support your colleagues on a daily basis
  • Course work every Friday at 2.00pm - 5.00pm

 

Desired skills

  • Basic IT skills
  • Keen to learn
  • Good communication
  • Keeness to develop in an office enviroment

 

Personal qualities

  • Quick learner
  • Good work ethic
  • Confident
  • Keen to progress

 

Desired qualifications

  • GCSE or equivalent A-C (9-4) in maths and English are desirable, however not essential

What We Can Offer You:

  • Weekly pay £175
  • Bonuses
  • Pension
  • Holiday entitlement
  • Day off on your Birthday
  • Staff discounts on services
  • Ongoing training

 

Training to be provided

  • Customer Service Practitioner Level 2 Apprenticeship Standard
  • Maths and English functional skill (if required)

 

Description

At Select Oven Cleaning we pride ourselves in our service and incredible oven cleaning results. We clean Ovens in Essex, Suffolk, Hertfordshire, Kent, Buckinghamshire, Middlesex and parts of London. We are the largest privately owned oven cleaning company in the South of England with a reputation for good service. We visit over 150 customers per week!

Apply for Customer Service/ Advisor Apprenticeship @ Select Oven Cleaning Ltd

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