Office Admin / Customer Service Apprenticeship @ Glass Assist UK Ltd
- Employer
- Key Training
- Location
- Durham DH7 8XL
- Salary
- £175 per week
- Closing date
- 7 May 2021
View more
- Specialism
- Other
- Sector
- Unspecified
- Role Type
- Apprenticeship
- Start Date
- Immediate
- Duration
- 12-18 months
Job Details
Apprenticeship summary Working week
- Monday-Friday 9:00am-5:00pm Total hours per week: 40.00
Weekly wage
- £175.00
Expected duration
- 14 months
Apprenticeship level Intermediate
Level Apprenticeship
Vacancy description
Glass Assist are one of the UK’s leading Windscreen Replacement & Repair Services. We now have an opportunity for someone to join us.
Job Description:
- Receiving and processing customer enquiries
- Liaising with technicians
- Taking notes
- Dealing with customer queries over the phone and email
- Processing bookings
- Providing all round administrative help
Training to be provided
- Level 2 Customer Service Practitioner Apprenticeship Standard
- Functional Skills, if required
- In house training to be provided by the employer
Desired skills
- Good IT skills with ability to learn new systems
- Excellent customer service
- Professional telephone manner
- High level of attention to detail
Personal qualities
- Confident
- Hardworking
- Polite
- Team player
Desired qualifications
GCSEs at grades A*-C/9-4 (or equivalent) in maths and English are desirable, however not essential.
Description
Specialising in car windscreen replacements and car windscreen repairs, including stone chip repairs, we guarantee to offer a highly competitive price, plus our UK price matching service. Not only that, but we will always come to you in order to repair or replace your car windscreen repair.
Our windscreen fitters will fit your replacement car windscreen or repair your stone chips to the highest standards, visiting you at home, at work or any other location.
Company
Key Training specialise in recruiting Apprentices into jobs with apprenticeship training and developing the skills of those who are already in employment.
Our Talent Match Team are dedicated to providing each candidate with information, advice and guidance that will support them to achieve their career goals.
- Website
- http://www.keytraining.co.uk/
- Telephone
- 07947720451
- Location
-
Key Training, Dean Court
22 Dean Street
Newcastle
Tyne and Wear
NE1 1PG
GB
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