Insurance Advisor Apprenticeship @ ACADEMY INSURANCE SERVICES LIMITED

1 day left

Recruiter
Key Training
Location
Basildon SS14 1ET
Salary
£18000 Annually
Posted
14 Apr 2021
Closes
14 May 2021
Specialism
Other
Sector
Unspecified
Role Type
Apprenticeship
Start Date
Immediate
Duration
12-18 months

Working week

  • Monday - Friday, 09:00 - 17:00 and alternate Saturday's, 09:00 - 13:00. Total hours per week: 37.50

Annual wage

  • £18,000.00

Expected duration

  • 14 months

Vacancy description

Are you a motivated individual, looking to build the first steps of a successful career? Do you have a welcoming personality and enjoy working with others? Do you seek a job role which offers high satisfaction as well as the opportunity to develop your skills and experience?

Our client is looking for an Apprentice Insurance Advisor to join their friendly and professional team.

Our client is a privately owned insurance broker, and they are very proud of their independence. They don't have institutional investors to please, which means they can concentrate on their customers. Annually they look after the insurance needs of over 60,000 customers, across their branch network, providing protection for all the things they hold dear.

Another great thing about being independent is that we have access to literally hundreds of products. That means choice, lots of it. Once we understand your needs, we are confident we can find a policy that best meets them.

This is a fantastic opportunity to learn from an experienced team, work towards a well-respected qualification and earn an excellent wage! The successful individual will have the opportunity to progress and grow within a well-respected company with the position of an Insurance Advisor available at the end of the apprenticeship for the right candidate.

Job role:

To learn the technical aspects of general insurance and to learn how to provide an excellent service to clients. To learn selling skills and to develop a good sales performance. To assist the managers in ensuring the smooth running of the office and to offer help and suggestions for improvement.

The job role is varied but the main duties will include:

  • To learn selling skills and develop a good selling performance
  • To learn how to sell insurance products to new and existing customers
  • To answer telephone calls within three rings and learn how to deal with client queries / requests politely and efficiently within your capabilities. Seek assistance from, or refer client to, other members of staff where necessary
  • To learn how to deal with customer queries / requests at the counter, as above
  • To learn how to handle the renewal of insurance policies
  • To learn how to deal with outgoing post and to take responsibility for this
  • To learn how to deal with incoming post
  • To learn how to deal with the office diary, and how to take responsibility for ensuring that general diary lists are kept up to date
  • To organise and keep your own work area tidy
  • You will be required to attend office meetings and sales meetings when required. On occasions, meetings may take place outside of normal working hours to ensure that our service to clients and insurers is not interrupted
  • To attend appraisal interviews with your manager as required (minimum requirement is once a year)

Support and Training will be provided throughout.

Desired skills

  • Good telephone manner
  • Good communication skills
  • Good IT skills

Personal qualities

  • Punctual
  • Hard-working
  • You must always be polite, courteous, and patient when dealing with clients
  • Clients must feel confident in us and therefore you must always give best advice using a best friend approach, seeking assistance whenever you are unsure

 

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English are desirable but not essential.

 

Future prospects

Once qualified after 12-months, we would expect good salary increases, subject to performance. This is a fantastic opportunity to learn from an experienced team, work towards a well-respected programme and earn an excellent wage! You will be working towards a nationally recognised Level 2 Customer Service Practitioner Apprenticeship Standard.

There is an excellent opportunity to progress onto the level 3 and gain a full-time role if the apprentice is willing to work hard for their achievements. If you are a career driven individual, this is the perfect opportunity that you do not want to miss out on so be sure to apply now!

 

Things to consider

If successful, you will be required to attend a 4-week training programme at the company’s Wokingham office. Your travel and accommodation for this period will be paid for by the business and you will then be working at your local branch once this training has been completed. Further information can be provided.

 

Training to be provided

Customer Service Practitioner Level 2 Apprenticeship Standard:

  • You will receive training in various ways: on the job training, one to one training and in group sessions
  • You will be expected to take an active part in your own self-development
  • You must maintain your CPD log to show your continuous professional development
  • Functional Skills maths and English training, if applicable

 

Description

Our client is a privately owned insurance broker, and they are very proud of their independence. They don't have institutional investors to please, which means they can concentrate on their customers. Annually they look after the insurance needs of over 60,000 customers, across their branch network, providing protection for all the things they hold dear.

Another great thing about being independent is that we have access to literally hundreds of products. That means choice, lots of it. Once we understand your needs, we are confident we can find a policy that best meets them.

 

 

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