Apprentice Customer Service & Sales Administrator @ The Estate Agency Network

4 days left

Recruiter
Key Training
Location
Slough SL1 1FQ
Salary
£175 per week
Posted
14 Apr 2021
Closes
14 May 2021
Specialism
Other
Sector
Unspecified
Role Type
Apprenticeship
Start Date
Immediate
Duration
12-18 months

Working week

  • Monday - Friday, 9.00am - 6.00pm. You will work every other Saturday, 9.00am - 4.00pm, with a day off in the week. Total hours per week: 40.00

Weekly wage

  • £175.00

Expected duration

  • 14 months

Vacancy description

Our Client is looking for an Apprentice Customer Service & Sales Administrator to join their friendly and professional team.

Elsewhere are a local Property Agents with good local knowledge of the area. We have no corporate ties, meaning we can go above and beyond what is expected to ensure you get the very best service the industry has to offer, at a fraction of the cost.

After the completion of this apprenticeship our client would like the successful candidate to progress into a Sales Negotiator role.

Job Roles and Responsibilities will include:

  • To maintain client confidentiality always
  • Provide support and assistance to clients and all members of staff
  • Telephone duties, including answering all incoming calls and forwarding calls to appropriate staff
  • Make appointments for clients
  • Issue receipts for monies and securities received
  • Deal with incoming and outgoing post
  • Input data onto a computer for recording on the company’s central records
  • Maintain appointments
  • Keep files orderly and in compliance with procedures
  • Ensure copies of all letters and documents are kept on the correct file
  • Photocopy and scan documents as required
  • Additional responsibilities will be added as confidence grows

Please apply via the following link: https://odro.io/s/mhcfv

Requirements and prospects Desired skills

  • A strong understanding of delivering excellent customer service
  • Strong people skills
  • Excellent communication skills
  • A mouldable learning attitude and approach
  • Good IT skills

Personal qualities

  • General knowledge of the property market
  • Organisation skills
  • A driver’s license or learning to drive with a determination to pass test soon

 

Desired qualifications

  • GCSE Grades A*-C / 9-4 in maths and English are desirable

 

Future prospects

  • There will be the opportunity to move onto the level 3 upon completion and there is an excellent opportunity to gain a full-time role if the apprentice is willing to work hard for their achievements

 

Things to consider

  • Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates

 

Training to be provided

  • Level 2 Customer Service Practitioner Apprenticeship Standard, with potential progression onto Level 3 upon completion.
  • Functional Skills, if required.

 

Description

Elsewhere are a local Property Agents with good local knowledge of the area. We have no corporate ties, meaning we can go above and beyond what is expected to ensure you get the very best service the industry has to offer, at a fraction of the cost.

Our agents are not just experienced; they are residents of the area too, which is why we will never be further than 15 minutes away from your home. Having previously worked for local High Street agents, we are committed to giving you the highest levels of service.

Apply for Apprentice Customer Service & Sales Administrator @ The Estate Agency Network

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