Customer Service Apprenticeship within a Law Firm @ Bindman & Co Solicitors & Estate Agents

7 days left

Key Training
Newcastle upon Tyne NE16 4DT
14 Apr 2021
14 May 2021
Role Type
Start Date
12-18 months

Apprenticeship summary Working week

  • Monday - Friday, 9.00am - 5.00pm Total hours per week: 35.00

Weekly wage

  • £150.50

Expected duration

  • 14 months

Vacancy description

Essential functions and basic duties include:

  • Organising inbound and outbound post 
  • Working on the reception area 
  • Meeting and greeting visitors 
  • Using excellent customer service continuously 
  • Managing in house computer systems 
  • Using diary system 
  • Sending/receiving emails/faxes/scans
  • Postal and stationary duties 
  • Filing and maintaining internal documents 
  • Archived documents  


Requirements and prospects Desired skills

  • Ability to work independently and as part of a team 
  • Ability to multi task 
  • Ability to make efficient use of resources 
  • Excellent communication skills
  • Good Numeracy and Literacy skills 
  • Sound knowledge of Microsoft packages 
  • Good social skills


Personal qualities

  • Confident and friendly personality 
  • Strong work ethic 
  • Attention to detail 
  • Responsible 
  • Punctual 
  • Efficient 
  • Excellent telephone manner 
  • Ability to use own initiative


Desired qualifications

  • There are no qualifications required for this role

Future prospects

  • Once you have completed your apprenticeship, your employer will be looking to offer you a full time position within the company


Things to consider

  • Can you get to and from this location on time on a daily basis?

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week)

The Apprenticeship National Minimum Wage guide is updated every April (ANMW):


Training to be provided

Customer Service Practitioner level 2 Apprenticeship Standard:

  • Functional Skills if required 
  • In house training to be provided by the employer 



Welcome to Bindman & Co Solicitors

At Bindman & Co. Solicitors, we pride ourselves on providing a professional and friendly service to our clients.

We are a general legal practice, based in Whickham, in the Gateshead and Newcastle Upon Tyne area.

We specialise in Residential and Commercial Conveyancing, Wills, Probate, and Trusts and all aspects of Family Law.

We can also advise on Compromise Agreements following redundancy.

Apply for Customer Service Apprenticeship within a Law Firm @ Bindman & Co Solicitors & Estate Agents

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