Customer Service Apprenticeship @ JOHN CHORLEY & COMPANY LIMITED

3 days left

Recruiter
Key Training
Location
WA2 7PZ, Warrington
Salary
£175 per week
Posted
14 Apr 2021
Closes
14 May 2021
Specialism
Other
Sector
Unspecified
Role Type
Apprenticeship
Start Date
Immediate
Duration
12-18 months

Apprenticeship summary Working week

  • Monday - Friday 9.00am - 5.00pm Total hours per week: 37.00

Weekly wage

  • £175.00

Expected duration

  • 14 months

Vacancy description

Key Responsibilities:

  • Answering the telephone
  • Entering data onto the company computer system
  • Serving customers
  • Booking in deliveries
  • Briefing/debriefing drivers
  • Sending emails
  • Any other general office duties

 

Requirements and prospects Desired skills

  • Strong organisation skills
  • Excellent communication skills (both face-to-face and over the phone)
  • Strong knowledge of Microsoft Office Packages

 

Personal qualities

  • Basic Numeracy and Literacy skills
  • Sound knowledge of Microsoft and Excel packages
  • Ability to work independently and as part of a small and busy team
  • Responsible
  • Punctual
  • Efficient
  • Be able to use your own initiative
  • Excellent telephone manner

 

Desired qualifications

  • A-C GCSE grades or equivalent in maths and English are desirable however, not essential for this role

 

Future prospects

  • Progression within the role 

 

Things to consider

  • Can you get to and from this location on time on a daily basis?

Training to be provided

  • Customer Service practitioner qualification 
  • In house training to be provided by the employer 
  • Functional skills in maths and English to be provided by the training provider 

 

Description

John Chorley Iron and Steel Merchants was founded in 1860 and was held in high regard by everyone who had dealings with it.

The company had many strengths - the mighty frame of John Chorley being one of them.

They kept a large and varied stock on the premises at all times and had the expertise to cut steel of all sizes and deliver it post-haste.

Many of Britain’s roadways, railways and waterways were bridged and built with their steel.

The old firm certainly knew their business - as we do today.

 

 

 

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