Legal Secretary Apprenticeship @ Tilly Bailey & Irvine

Key Training
TS26 9DP, Hartlepool
£161.25 a week
14 Apr 2021
14 May 2021
Role Type
Start Date
12-18 months

Apprenticeship summary Working week

  • Monday Friday, 8.45am - 5.00pm Total hours per week: 37.50

Weekly wage

  • £161.25

Wages explained Expected duration

  • 14 months

Vacancy description

The purpose of this role is to develop skills which enable you to provide legal secretarial support to lawyers whilst completing an NVQ qualification.  This will begin with straight forward audio typing work and learning how to save documents to the Firm’s case management system and over time will steadily progress to:

Main duties and requirements:

  • Client contact on telephone and in-person dealing with queries such as progress updates for clients and taking messages for fee earners
  • Telephone contact with third parties such as Barristers and Women’s refuge to coordinate appointments and court dates
  • Assist in managing the fee earners’ diaries and making appointments for both new and existing clients
  • Completion of accurate conflict checks and advising clients on the necessary paperwork that they must supply in relation to Money Laundering and Proof of income
  • Open new client files on the case management system
  • Accurate and fast audio typing, copy transcriptions, and document formatting
  • The maintenance of both paper and case management files
  • Attend clients to check through their personal statements and obtain signatures
  • The preparation of Briefs for Counsel
  • Prepare and update Trial Bundles including indexes
  • Draft documents, i.e. Divorce Petitions, Financial Statements, Injunctions, Applications for Contact, and Residence
  • Complete online Public Funding Forms and liaise with the Legal Services Commission
  • Assist in dealing with an incoming posts during fee earners’ annual leave
  • Undertake any specific training when required by the Firm and be responsible for own self-development within this role
  • Ensure the confidentiality of all the Firm’s and the Firm’s clients’ information and documentation
  • To contribute as a team member and provide sickness and another absence cover for other members of the team when required
  • To contribute as a team member in the continual review of efficiencies within the department
  • To contribute to the Firm’s overall business objectives by offering support to other departments when appropriate and when agreed with his/her fee earner(s)
  • On occasion work such hours outside normal hours of employment as the Firm considers necessary to meet the needs of the business


Requirements and prospects Desired skills

  • Discretion and confidentiality is essential
  • Excellent keyboard skills and good English spelling and grammar
  • Ability to organise and prioritise your workload to the required standard and within the required timescales
  • Ability to work effectively within a team as well as independently
  • Ability to work to strict deadlines; this may involve some flexibility in working hours and occasional overtime where deadlines need to be met
  • Proactive and able to use own initiative within guidelines as set by the Partners and fee earners


Personal qualities

  • Self-motivation: energy; positivity; can-do attitude
  • Flexibility
  • Confidentiality and discretion
  • Proactive; willing to learn and use initiative
  • Able to work well independently as well as part of a team


Desired qualifications

  • Must have A-C (8-4) GCSE grades in maths English and ICT (or equivalent)


Future prospects

  • Progression onto a level 3 qualification


Things to consider

  • Can you get to this location on time on a daily basis? 


Training to be provided

  • Customer Service Practitioner Level 2 Apprenticeship Standard
  • Functional skills in maths, English and ICT to be provided by the training provider
  • In house training to be provided by the employer



We can trace our heritage back over 170 years to our Hartlepool roots. We have expanded and developed considerably over the years including the addition of offices in Stockton-on-Tees, Barnard Castle and Wynyard, but continue to uphold traditional values of courtesy, integrity and friendliness whilst providing clients with a cost effective and personal service. We provide expert advice in all legal areas as all of our staff specialise in their individual fields. Clients feel that they are being listened to and are valued. They ultimately have peace of mind in our knowledge and expertise. We build long term relationships with our clients and provide a full service covering all legal issues which may arise throughout your personal and business life.


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