IT Support Technician Apprentice

7 days left

Recruiter
Confidential
Location
Gosport
Salary
8385.00 - 8385.00 GBP Annual
Posted
15 Apr 2021
Closes
13 May 2021
Specialism
IT
Start Date
Immediate
Duration
Permanent
If you want to develop yourself in the IT sector, gain new skills and work for a highly experienced company, then this is the right opportunity for you.

A fantastic opportunity to join an experienced and dedicated team where you will be learning new skills and grow. This role is an excellent for an aspiring IT Support / IT Technician who is looking to progress within the IT field.

About the role

First point of contact for all customer calls and emails
Providing IT Support remotely and in person when required
System monitoring and documentation
Installation and fitting touchscreens and other electronic devicesWhat training will I be offered?

This position is offered as an apprenticeship and you will be completing a Level 3 Infrastructure Technician qualification, and will complete the following units:

Microsoft (MTA) Networking Fundamentals
Microsoft (MTA) Mobility and device Fundamentals
Microsoft (MTA) Server Admin
Microsoft (MTA) Software development Fundamentals
ITIL Foundation V4You will be employed directly by the client but be support every step of the way by PETA.

The majority of your training will be completed with your employer at your place of however, throughout the duration of the apprenticeship you will be required to attend one of our PETA training centres for off the job training.

Essential Skills

IT Support knowledge or experience
Good communication skills
To possess initiative with an inquisitive nature, unafraid to ask appropriate questions
Proven work ethic
4 GCSEs at grade C / 4 or higher or Functional Skills Level 2 equivalent including Maths and EnglishDesirable Skills

Experience in installation of touchscreens or equivalent will be beneficialAbout Company

With 20 years of expertise supplying and supporting businesses across Hampshire with IT solutions, our client has been providing IT Support and IT Services Management

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