IT Security and Privacy Apprentice

6 days left

Frank Recruitment Group Ltd
St Nicholas Building 2nd Floor, St Nicholas Street, Newcastle Upon Tyne, NE1 1RF
£18,000.00 annually
16 Apr 2021
20 May 2021
Role Type
Apprenticeship, Higher
Start Date
Your day-to-day activities will consist of managing IT security & data privacy related service requests and incidents within SLAs, while conducting a number of data privacy tasks.

Primary responsibilities:
• Responsible for logging and capturing all IT Security & Data Privacy requests in our Service Management Platform.
• Respond to service requests & incidents within SLA, via email and telephone.
• Escalate any IT security or data privacy requests to the relevant IT department to ensure SLAs are achieved.
• Ensure our processes are followed, records maintained and recommend process improvements.
• Assist with audits, data protection impact assessments, user training, awareness campaigns and other IT & Data Privacy related tasks.

Requirements and prospects

Desired skills

• A general understanding of IT Security including, SSO, MFA, Web Proxy, Anti-Virus, Patch Management, VPN etc.
• An understanding of IT Security Frameworks such as SANS
• Knowledge of GDPR, CCPA and other Data Privacy regulations
• Ability to demonstrate a logical approach to troubleshooting
• A strong attitude and drive for a career in IT & Data Privacy Security

Personal qualities

• Enthusiastic, passionate and a 'can-do' attitude
• Ability to work independently with a willingness to learn new technologies & Data Privacy Regulations

Desired qualifications

• A-Levels in ICT/Business/Computing
• Or an Apprenticeship in a similar subject (this must be at least the level below the planned programme)
• Or an International Baccalaureate at level 3 in ICT
• ITIL v3 Foundation, [preferred]
• MTA Desktop Support, [preferred]

Future prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship.Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Things to consider

Important Information:
QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.
To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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