IT Helpdesk Technician Apprentice

6 days left

13000.00 - 16000.00 GBP Annual
20 Apr 2021
18 May 2021
Start Date
A fantastic opportunity to join the experienced IT team of this dedicated and diverse company. If you want to move forward with your IT career, each day to be different than the previous one and to learn every IT aspect, then this is the right place. This role is an excellent opportunity for an aspiring IT Helpdesk Support / IT Support Engineer / IT Technician, to learn new skills and progress within the IT field.

This is a great opportunity to be part of a team where you learn everything about IT and AV support, Schools Broadbands and many more! A progression opportunity will be offered for the successful candidate upon completion of their apprenticeship. Training to be provided: Level 3 Infrastructure Technician.

Support all ICT related issues from a remote support helpdesk.
Support work with external network support providers.
Remotely support the network administrators and ICT coordinators with maintenance and installation tasks.
Assisting and advising clients on plans for their future ICT requirementsEssential Skills

Good numerical and literacy skills and good levels of computer literacy
Excellent organisational skills with the ability to prioritise
Good analytical/problem solving skills
Great customer service focus
Good communication and Interpersonal skills Desirable Skills

Driving license would be desirable but not essential during the apprenticeship.

About Company

Our client provide straightforward, innovative and hassle-free IT support to education providers. They have an extensive client base of schools in the South East and over 15 years' experience in the sector, providing a proactive, friendly approach to IT support that has been developed specifically with the needs of educators in mind

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