WBL Development Support Apprentice Level 4

Recruiter
University of Sunderland
Location
Sunderland
Salary
£16,728.00 annual salary
Posted
01 Aug 2018
Closes
21 Aug 2018
Ref
VAC001435667
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
September
Duration
Permanent
Annual wage £16,728.00

  • Working week Monday - Friday, 9.00am - 5.00pm

    Total hours per week: 37.00

  • Apprenticeship duration 24 months

  • Possible start date 19 Sep 2018

  • Date posted 01 Aug 2018

  • Distance 285.7 miles

  • Apprenticeship level Higher Level Apprenticeship

  • Reference number VAC001435667

  • Positions 1 available

  • Requirements and prospects Desired skills
    • Excellent interpersonal and communication skills
    • Understanding of the context of apprenticeships
    • Demonstrable record of maintaining productive relationships with both internal and external stakeholders at all levels
    • Numerate with strong analytical, budgeting and administrative skills
    • Ideas driven, with an approach that seeks to make improvements through constructive challenge
    • Significant experience in a business environment with specific focus on customer service. Proven experience of working within a role that requires effective planning and organisational skills, strong attention to detail and an ability to deal with a variety of difficult situations including complex enquiries
    • Knowledge and experience of the use and interrogation of database systems, (e.g. the University's student records system, SITS) and the ability to use such a system to extract data
    • Proven ability to work within a team, to work without direct supervision and to take initiative; the judgment to know when to escalate problems
    • Ability to develop and enhance systems and processes, and experience of using technology to do so
    • Providing a comprehensive range of administrative support
    • Extensive user expertise of IT systems, including Microsoft Word, Excel, Outlook, PowerPoint, Access and web-based systems
    Personal qualities
    • The successful candidate needs to be dynamic, hardworking and a self-starter
    • To undertake the role successfully the post holder will be required to work on their own initiative. They will work on a range of different projects so multi-tasking is essential
    • Due to the commercial nature of the Work Based Learning team, maintaining a high level of customer service and attention to detail is essential to the role
    Desired qualifications
    • Level 3 Apprenticeship in Business Administration or equivalent
    • English Language, Maths and ICT at GCSE Grade C or equivalent
    Future prospects

    We are looking to appoint a Level 4 apprentice. The programme provides the opportunity to learn at a pace that is suitable to you, while being supported by a mentor and your colleagues. The opportunity will give the successful candidate not only a great insight into a global organisation but also the chance to begin a career in Higher Education.

    Things to consider

    We are looking to appoint a Level 4 apprentice; the programme provides the opportunity to learn at a pace that is suitable to you while being supported by a mentor and your colleagues. The opportunity will give the successful candidate not only a great insight into a global organisation but also begin a career in Higher Education. The post incorporates 20% off-the-job training with flexibility as to how and when this takes place.

    The National Minimum Wage for Apprentices is £3.70 per hour as of 1st of April 2018. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.90 an hour for 18-20 year olds; £7.38 for anyone aged 21 to 24 and £7.83 for those over 25.