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Level 4 IT Support Engineer Apprenticeship

Employer
Upland Systems Limited
Location
77, Leek Road, Buxton, SK17 6UF
Salary
£225.00 per week
Closing date
12 May 2021

View more

Specialism
Other
Sector
Unspecified
Role Type
Apprenticeship, Higher
Start Date
May
Duration
Permanent
Provide support for schools:

To provide IT support for customers including:
  • Troubleshooting, resolving issues and answering questions
  • Visiting premises around the area to resolve IT issues
  • Providing Office 365 support
  • Working through remote network connections to equipment on customers' premises
  • Resolving both hardware and software issues
  • Resolving server issues
  • Providing backup systems
  • Dealing with cabling issues


Requirements and prospects

Desired skills

Knowledge of the following desirable:
  • Microsoft Windows operating systems
  • MS Office / Outlook
  • Basic networking skills
  • Knowledge of servers
  • Good communication skills
  • Good time management skills
  • Good problem-solving skills


Personal qualities

  • Polite
  • Confident
  • Organised


Desired qualifications

Minimum of GCSE or equivalent grade C/4 or above in maths and English along with an IT qualification.

Future prospects

To remain and grow with the business

Things to consider

This role will involve travelling independentlyaround thearea to customer sites.

Once lockdown has ended training will be delivered in block weeks at the Escalla academy in Crewe.

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