Administration Apprentice

Recruiter
Confidential
Location
Newcastle Upon Tyne
Salary
4.30 - 4.30 GBP Hourly
Posted
27 Apr 2021
Closes
25 May 2021
Specialism
Administration
Sector
Accounting
Start Date
Immediate
Duration
Permanent
Heyllo Recruitment have a fantastic opportunity for an Administration Apprentice to work for a leading online insurance broker based in Newcastle Vacancy description
* To be fully FCA compliant in all duties (Training as identified)
* Develop our niche commercial portfolio and retain our existing clients with strong commitment to customer care and relationship building.
* Develop a sub-group of products within our business based on our exclusive commercial schemes.
Role Responsibilities (include but not limited to):
* To learn selling skills and develop a good selling performance
* To learn how to sell insurance products to new and existing customers
* To answer telephone calls within three rings and learn how to deal with client queries/requests politely and efficiently within your capabilities
* Seek assistance from, or refer a client to, other members of staff where necessary
* To learn how to deal with customer queries/requests at the counter, as above
* To learn how to handle the renewal of insurance policies
* To learn how to deal with the outgoing post and to take responsibility for this
* To learn how to deal with incoming post
* To learn how to deal with the office diary, and how to take responsibility for ensuring that general diary lists are kept up to date
* To organise and keep your own work area tidy
Desired skills
* Familiar with IT based systems
* Good MS Excel skills
* Team working
* Customer service skills
Personal qualities
* Administratively sound and highly organised
* Eager to share with others better ways of working.
* Commercial integrity
* Thirst for learning
* Demonstrates respect for company and colleagues
* Consultative style yet directional when necessary
* Able to communicate well across all levels both oral and written
* Builds effective team relationships
Future prospects
* Possibility of a permanent position upon successful completion of the apprenticeship

Similar jobs

Similar jobs