IT Apprentice

Location
Royal College of Nursing Royal College Of Nursing, Unit H & J Copse Walk, Pontprennau Cardiff CF23 8XG
Salary
£16,929 per year
Posted
28 Apr 2021
Closes
05 May 2021
Ref
1215
Specialism
Other
Sector
Unspecified
Start Date
Ongoing
Duration
Undisclosed
About the apprenticeship

Duties

The IT Apprentice will provide a range of IT support to the IT Service Desk and IT Operations team. The post holder will work closely with the IT Operations Engineers and IT Support Operators to provide basic IT support to the wider organisation, under the direction of the Service Delivery Manager.
The IT Apprentice will support the IT department in the roll out of projects and support project queries.

Additional information

• Technical knowledge of IT systems
• Ability to use Microsoft Office Packages including Word, Excel, Outlook and internet to an intermediate level

Requirements

Skills

• Good prioritising, time management and planning skills to ensure that tight deadlines are achieved under pressure
• Ability to maintain a high level of attention to detail & accuracy whilst working within tight timescales
• Ability to update records and maintain database systems accurately and efficiently
• Ability to work methodically and logically under pressure in order to offer a quality service
• Ability to effectively communicate at all levels across the organisation
• Proactive in resolving issues & efficient at solving problems whilst maintaining a professional approach
• Proactive in resolving issues & efficient at solving problems whilst maintaining a professional approach

Qualifications

Minimum of five GCSE's (or equivalent) at grade C or above including Maths and English

Language

Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Apprenticeship Learning Solutions Ltd

Qualification:
IT, Web, Software and Telecoms Professional level 3

About the employer

Royal College of Nursing Royal College Of Nursing, Unit H & J
Copse Walk, Pontprennau
Cardiff
CF23 8XG

Disability confident

Yes

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Assessment sent in advance of Assessment Centre and Interview, after which further shortlisting will take place. The outcome of which will determine whether candidate is invited to Assessment Centre and Interview on 26th May 2021

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