Business Administration Apprentice

Recruiter
Confidential
Location
Durham
Salary
4.30 - 6.35 GBP Hourly
Posted
28 Apr 2021
Closes
26 May 2021
Specialism
Administration
Sector
Accounting
Start Date
Immediate
Duration
Permanent
We are recruiting for a Level 3 Business Administration apprentice to join our clients Admissions team. The successful candidate will be reporting into the On-boarding Team Leader. Your main duties will be to provide administrative support to the team using email and telephone communications. You will be required to provide efficient and effective clerical and administrative support and develop skills, knowledge and experience in all aspects of administration.
Role Responsibilities (include but not limited to):
* Using several CRM systems to collect and update information
* Creating user accounts for potential learners
* Processing incoming paperwork
* To support the team to maintain accurate, timely and legible records
* Liaise with employers and learners to arrange programme inductions via telephone
* To answer incoming calls and handle them where applicable for the department on a daily basis
* Portray a good public image and be polite, pleasant and professional as a representative of the organisation
* To support the promotion and growth of apprenticeships throughout the programmes
* To provide any other admin support that is required for the department
* Call learners to ensure they are prepared for upcoming inductions
* Send out Webcams/Headsets to apprentices being inducted
Desired skills
* Good ICT skills and able to use Microsoft packages such as Outlook, Word and Excel
* An organised approach to work
* Able to complete tasks to deadlines
* Excellent communication skills; written and verbal
* Good understanding of our Company values and people behaviours
* Excellent organisation skills with a methodical approach to work
Personal qualities
* Excellent organisation skills with a methodical approach to work
* Analytical with a key eye for detail
* Confident and clear communicator
* Strong IT skills with experience of using Microsoft Office packages
* Ability to maintain confidentiality at all times
Future prospects
* Possibility of a permanent position upon successful completion of the apprenticeship

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