Graduate or College Leaver Customer Service Coordinator

18000.00 - 21000.00 GBP Annual + Full training & career path
28 Apr 2021
26 May 2021
Start Date
Graduate or College Leaver Customer Service Coordinator, Salary GBP18,000 - GBP21,000 Mon - Fri (Apply online only)hrs), 23 days holiday + bank holidays
Arlington Moore are working on behalf of a successful company based on the south bank, commutable from West Hull, Grimsby, Scunthorpe, Immingham and Barton.
Due to further expansion our client is looking for a Graduate or College Leaver customer focused individual to work within their busy Customer Support team. This role is a developmental role and one which has in past years seen successful candidates grow their careers within the business into areas such as supply chain management, sales and marketing.
You may already have some post qualification work experience and are now looking for a company to invest in you and where you can form a career, or you may have recently left education. Either way this is a fantastic opportunity to work with an expanding and friendly company. Full product training will be given.
Reporting to the Sales & Marketing Manager the Customer Service Coordinator will be responsible for processing incoming orders and liaising with customers and colleagues at all levels.
Main Duties & Responsibilities:
* Managing incoming telephone calls in a professional manner from prospective and existing customers
* Processing / inputting customer orders on the computer system
* Communicating and working as a team with other departments to avoid or solve problems
* Responding to customer requests for product information and job pricing
* Supporting the field sales team with customer orders
* Assisting in ensuring the smooth running of the order processing facility
* Providing excellent customer service, both internally and externally
Skills & Knowledge
* Good verbal and written communication
* Computer literate with a good understanding of Microsoft software
* Educated to at least college standard
* A proactive and 'can do' attitude
* Ability to build good working relationships
* High levels of accuracy and good attention to detail
This really is an opportunity for someone to have a career with a forward thinking, successful company and to work part of a great team therefore early application is advised.
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