Customer Services Apprentice

Location
Rockwool ROCKWOOL Limited, Wern Tarw, Pencoed, Bridgend, CF35 6NY
Salary
£16,000 per year
Posted
29 Apr 2021
Closes
09 May 2021
Ref
1224
Sector
Unspecified
Start Date
Ongoing
Duration
Undisclosed
About the apprenticeship

Duties

• Handling Customer Service main inbox, assorting emails to relevant teams
• Actioning EDI orders
• Getting familiar with SAP and its functions
• Entering sales orders
• Making phone calls related to order entry

Additional information

An exciting opportunity has arisen to join ROCKWOOL Customer Service team as an apprentice.
It is an opportunity to work in a fast paced, varied and challenging role, supporting customers and other key stakeholders across the UK and ROI in the segments of Distribution, Merchant and general sales, ensuring fast arrangement of administrative functions and that orders are fulfilled in the correct quantities, at the right time, for requested delivery dates.

Requirements

Skills

• Passed GCSE's with a minimum of “C” in maths and English
• Data accuracy
• Good IT skills

Qualifications

• Passed GCSE's with a minimum of “C” in maths and English

Language

Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Gower College Swansea

Qualification:
Level 3 Customer Service

About the employer

Rockwool ROCKWOOL Limited, Wern Tarw,
Pencoed,
Bridgend,
CF35 6NY

Disability confident

Yes

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Skype/Face-to-face

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