Sales Technical Support Apprentice

Expiring today

Recruiter
The Electric Gate Shop
Location
Unit 4, Goldthorpe Industrial Estate, Commercial Road, Rotherham, S63 9BL
Salary
£172.00 per week
Posted
14 Apr 2021
Closes
08 May 2021
Ref
VAC001698983
Role Type
Apprenticeship, Higher
Start Date
May
Duration
Permanent
An opportunity has arisen for a Customer Services Technical Support Apprentice to join our expanding Technical Support team.Full training will be given and there will be opportunities for further progression within the business for the right candidate.

Typical day to day duties include:
  • Responding to basic customer support enquiries by telephone and email
  • Learning the products and their technical requirements
  • Working in other areas of the business to gain product familiarisation
  • Order processing as required
  • Updates to Instructions and website maintenance
  • General assistance as required within other areas of the business


Requirements and prospects

Desired skills

  • Good general reading and writing ability is essential
  • Organised
  • Good communicator who likes working with the general public
  • Good practical skills
  • We are looking for someone who is flexible and driven with a positive "Can Do" attitude, with natural communication skills, excellent telephone manner and a friendly people orientated approach.The right candidate will have a practical approach with an interest in understanding how things work. They will join a small and professional team and be able to work under pressure.Previous experience in a customer facing role would be an advantage but is not essential


Personal qualities

  • Good time keeping
  • Willingness to learn
  • Mature attitude


Desired qualifications

GCSE grade A-C/8-4 in maths and English (or equivalent).

Future prospects

Potential to progress to higher level apprenticeship and permanent position within the company.

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