Graduate Client Support

United Kingdom
17000.00 - 19000.00 GBP Annual
30 Apr 2021
28 May 2021
Start Date
An exciting opportunity for an academically-minded Graduate to work as a key member of a busy and fun Client Support team for a vibrant Media Research Company. This role combines customer support and graduate analytical skills and would be a great career foundation to gain valuable business experience, working with top brands. The role has the added benefit of being able to work mostly from home, normally with only one day per week at an office south of Reading. Great prospects for future career development and as this is an entry-level salary, the Company offer salary reviews as your experience increases.

Key Responsibilities

Liaising with clients and the team on a daily basis
Proactive client relationship-building, ensuring all enquiries are resolved professionally within SLAs
Supporting customers with social media analytics
Supporting external partnerships and client service teams across interesting sectors including music and fashion verticals
Using Excel daily, in addition to bespoke software to secure and monitor reviews
Managing customer payments Requirements

Educated to degree level - academic subject
Strong MS Excel skills e.g. working out averages
Strong work ethic, communication and interpersonal skills
Process driven and analytical, whilst able to use initial
Own transport and valid license If you think you are suitable for this role, then please click "APPLY" now!

Recruitment Note
Due to the unprecedented volume of response we are currently receiving, regrettably, we are unable to respond to every application individually. If you have not heard back from us within 5 days, please assume your application has been unsuccessful. If the situation changes, or another suitable role arises, we will be back in contact

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