Shift Lead (Covid-19 Referral & Results Hub)

Recruiter
Betsi Cadwaladr Univer
Location
Covid19 - Results and Referral Hub, North Wales
Salary
Competitive salary
Posted
01 May 2021
Closes
11 May 2021
Ref
050-NMR414-0421
Role Type
Apprenticeship
Start Date
Ongoing
Duration
Permanent
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. We also offer a number of family-friendly benefits, including childcare voucher schemes, work-life balance policies and on-site crèche facilities. Visit our web site today:trainworklivenorthwales.co.uk/

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

THIS POST IS FIXED TERM UNTIL END OF JUNE 2021 TO MEET THE NEEDS OF THE SERVICE.

Exciting opportunity - Referral and Results Hub Antigen Shift Lead

The Test, Trace, Protect (TTP) programme is defined nationally and the Health Board is responsible for leading the delivery of the service across North Wales and working with our other partners. This is a significant new service in response to managing Covid-19 and is expected to be a requirement for some time.

The Health Board has a results process which consists of informing individuals of their results where the text message has failed, investigates missing results and responds to queries relating to the outcome of tests.

The Referral and Results Hub Shift Lead will be responsible for the day-to-day coordination and management of a team of administrators, whose role is to respond to all queries relating to antigen testing referrals and results. The Shift Lead will provide a first line support for the administrative team in responding to queries, identifying and mitigating any issues, and escalating where necessary.

Working alongside the Clinical Leads, the post holder will liaise with multidisciplinary staff across the Betsi Cadwaladr University Health Board, wider care sector agencies, and local authority to ensure there is a timely and accurate response to queries regarding testing arrangements, and results, relating to the Covid19 pandemic response

You will need to be an experienced team leader, with an administrative background, be capable of working under pressure, have an attention to detail, and be confident in problem solving.

Due to the nature of this work, there is a requirement for the post holder to work flexibly, to cover a 7-day a week rota. Occasional out of hours work may be required during times of high demand.

Due to Covid19 guidelines, there is no specific base for this role as it is predominately homebased working and so a good internet connection is required.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Closing Date: 11/05/21

For further details / informal visits contact:

Sarah Lawrence, Hub Lead on 03000 855989 (e-mail Sarah.Lawrence2@wales.nhs.uk ).

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To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Please note that the inbox is not monitored. If you have any queries please contact the Recruitment Helpdesk on 02920 905353.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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