IT Helpdesk Apprentice

6 days left

Location
Orbits IT Orbits I T, Bsc Innovation Quarter Unit 20 Hood Road, Docks Barry CF62 5QN
Salary
£5 Per Hour
Posted
03 May 2021
Closes
13 May 2021
Ref
1180
Specialism
Other
Sector
Unspecified
Start Date
Ongoing
Duration
Undisclosed
About the apprenticeship

Duties

• Primary contact for all customer support calls and emails
• Customer support and troubleshooting 1st line
• Assisting with client and internal projects
• Undertake general admin duties
• Assist in other aspects of business where necessary

Requirements

Skills

• Excellent telephone manner
• Strong customer focus
• Ability to work well within a team environment
• Keen to develop
• Strong verbal and written communication skills
• Customer Service experience

Qualifications

GCSE Maths & English Grade A-C

Language

Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Apprenticeship Learning Solutions Ltd

Qualification:
IT ,Web, Software and Telecoms Professional level 3

About the employer

Orbits IT Orbits I T, Bsc Innovation Quarter Unit 20
Hood Road, Docks
Barry
CF62 5QN

Disability confident

Yes

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Digital Interview

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