Central Advertising -
Competitive salary
03 May 2021
08 May 2021
Role Type
Start Date
This advertisement has been placed by the organisation named in the 'Department' section above.

Should you require further information regarding this vacancy please contact the organisation direct.

Job overview

We consistently review our teams needs; leading to internal restructuring and recruitment. Due to this, we now require an additional two receptionists to support the practice - one permanent part time and one full time (fixed term). These roles are to be part of a fast paced, friendly team, and requires the candidates to work under pressure and have the ability to absorb regular changes. However, both roles are to be rewarding and varied.

Main duties of the job

You will need to have sound administrative and communication skills, together with a caring and solution focused approach to patient related problems.The main duties will be answering phones, dealing with patients face to face and associated administrative duties.

You will have the ability to remain calm in difficult situations as well as having the initiativeto identify outstanding workload and support the team in completing this. Flexibility to cover colleagues annual leave and sickness is desirable.

About us

We are a large, friendly practice with onsite parking in the centre of Ossett, caring for over 21,000 patients. We strive to deliver a high level of patient care through innovative ways, working closely alongside other practices and the Primary Care Network. We are looking for two receptionists with enthusiasm and commitment to provide exceptional customer service to our patient population. Applicants should be highly motivated, experienced and flexible to engage with new ways of working within a large team.

Job description

Job responsibilities

Greet all patients on arrival or via telephone, signposting to services as required

To handle all face to face queries, seeking support as neccessary.

Make new and follow-up appointments.

Register new patients, entering information onto the computer and completing the registration link process.

Open mail and distribute as appropriate.

File medical records.

Undertake any other duties as instructed by management.

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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