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Accountancy Apprentice - Web Shop Credit Controller

Employer
ELANDERS LTD
Location
Unit B, Merlin Way, Newcastle Upon Tyne, NE27 0QG
Salary
£12,000.00 annually
Closing date
12 May 2021

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Specialism
Sales / Customer Service
Sector
Retail
Role Type
Apprenticeship, Degree
Start Date
May
Duration
Permanent
Summary:

To ensure that the Web Shop Debtors Ledger is updated and maintained efficiently, accurately and in a timely manner. To provide an efficient service to all Elanders customers, employees, and other relevant parties. To perform and support any other ad-hoc duties that may arise within the department.

Job Responsibilities:
  • To correctly identify and allocate all receipts from Web Shop customers and post to the Web

Shop Debtors Ledger whilst updating correct Sterling, Euro and US dollar bank accounts.
  • Sources of receipts:UK cheques (phasing out due to Covid-19) /US dollar cheques sent to our sister company Elanders USA /BACS receipts in Sterling, Euro and US dollar bank accounts /Credit card receipts from Elavon Merchant services (EMS) paid into our Sterling account
  • Review bank statements and identify and post all items from Elavon Merchant Services (EMS) that relate to the Web Shop Debtors Ledger
  • Reconcile all posted receipts to Sterling, Euro and US dollar bank statements
  • Liaise with Elanders USA and post all monies to Web Shop Debtors Ledger that they have posted on our behalf
  • Reconcile monthly payment from Elanders USA in relation to the monies they have collected on our behalf in the previous month
  • Ensure unallocated receipts are identified in a timely manner and correctly allocated
  • Agree payment receipt dates
  • Chase up amounts overdue from customers, both UK and overseas, by telephone, email and letter
  • Handle customer queries promptly
  • Liaise with customers and Elanders staff to ensure payments are not delayed by customer queries, requests for credit notes, Elanders IT Systems etc.
  • Forward slow payers to solicitors
  • Upload new customer details from Web Shop into Sage 200 Debtors Sales Ledger
  • Perform Sales Ledger housekeeping duties including reviewing customer names and addresses, contact details, email addresses etc.


Requirements and prospects

Desired skills

  • Organisational Skills: Including the ability to use to a proficient level: Microsoft Excel, Word and Outlook
  • Strong Communication Skills both written and verbal
  • Strong Interpersonal Skills
  • Strong analytical skills including a good level of problem-solving skills
  • Experience with Sage Software is advantageous


Personal qualities

  • Strong desire to pursue and complete the CIMA qualification and work towards the chartered qualification including a long-term career in accountancy
  • Strong "can do" attitude and a person who is self motivated
  • Ability to demonstrate accountability and ownership, and a proactive approach
  • Desire to develop analytical skills


Desired qualifications

  • 2:1 Degree achieved OR 3 A-Levels A*-B (9-5) OR AAT L3/L4 achieved
  • 5 GCSE's A*-C (9-4) Including Maths and English B (5) or above


Future prospects

  • This role is intended to be an expansive role that is reviewed at the end of each level of attainment (progressing
  • towards CIMA L7 - full chartership) will be incremental pay reviews associated with completion of each level of qualification
  • Roles and responsibilities will be expanded as the candidate develops within the role (additional responsibilities will be matched to the experience requirements within the study band)
  • There is potential for the candidate to be part of future succession planning within the Finance department


Things to consider

Benefits Include:
  • Holidays - 25 days p.a.
  • Company Pension
  • Benefits -
  • Reward and Recognition Scheme
  • Life Assurance (x4 annual salary)
  • Cycle To Work Scheme
  • Parking is available onsite

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

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