Registered Nurse Team Lead - Urgent Care

Kent Community Health
West Kent, Tonbridge/Coxheath
Competitive salary
05 May 2021
14 May 2021
Role Type
Start Date
The NHS is changing. More emphasis on community-based care means there's never been a better time to join us.

The CQC has rated us 'outstanding' and says that our colleagues feel supported, valued and respected, with high levels of staff and patient satisfaction.

Our vision is to deliver excellent local services which improve the health of our communities. To do this we need outstanding people who share our values (CARE). CARE stands for:
  • Compassionate
  • Aspirational
  • Responsive
  • Excellent

Can you provide inspirational leadership to a team of urgent care nurses?

Do you want to use your clinical skills in a dynamic community setting where every day is different?

Have you got excellent communication skills and an ability to collaborate to develop a high quality multi-disciplinary plan of care?

We are looking for Registered Nurses to join our Urgent Care Service based across West Kent in the role of a Team Leader.

Our Urgent Care Service provides a two-hour response to patients in crisis at home. Our aim is to prevent unnecessary hospital admission and facilitate early discharge from the acute hospitals. We also provide unscheduled care out-of-hours for patients who may be at the end of life, or experiencing an urgent need for healthcare. The Ten Year Plan for the NHS emphasises the importance of community-based care and a collaborative approach to the delivery of health and social care, meaning there has never been a better time to join us.

You will work alongside registered nurses and therapists, doctors, advanced clinical practitioners, other health care assistants and administrators, providing a dynamic, personalised and responsive service.

You will carry out detailed holistic assessments, developing personalised plans of care in collaboration with patients and their carers. Our patients are complex, and require proactive risk management, in order to be maintained safely at home. You will be accountable for maintaining clinical oversight, and ensuring all actions are completed appropriately. You will need a wide clinical skills base to provide hospital-level care at home.

You will be a role model for junior staff supporting their development, as well as supervising student nurses and trainee nurse associates. You will actively participate in a multi-professional team to ensure high quality care is provided to our patients.

Your organisational skills will be essential in the planning and allocation of work and the management of the caseload, to ensure timely patient interventions and flow through the caseload. Flexibility is a key skill, as the acute nature of the patients requires frequent triage and prioritisation. You will be responsible for identifying pathways of care for each patient to ensure timely admission and discharge from the service.

You will be accountable for the safe and effective delivery of care to a caseload of patients, and for the management of a team of staff working with you. This includes one-to-one support, absence management and promotion of wellbeing. Part of the role involves investigating incidents and complaints, embedding changes in practice and leading on team innovations, developing the service.

The Urgent Care Service operates across 24 hours, with early, late and night shifts. As a Registered Nurse, you will be working across all shift patterns, including weekends and Bank Holidays.

Caring for people in the community requires specialist knowledge and skills, we can develop you through our excellent educational opportunities that range from degrees to apprenticeship schemes.

This is a community-based post therefore full UK driving licence and access to a car is essential, subject to the provisions of the Equality Act (2010).

Part time hours/night shift only contract would be considered to support an individual's work/life balance.

We are following the current guidelines regarding interviewing; therefore we will be conducting virtual interviews via Microsoft Teams on Tuesday1st and Wednesday2nd June.

We welcome applications from all groups in the community and will accommodate needs and make adjustments wherever possible. We welcome applications from individuals from diverse backgrounds and those covered by the Equalities Act.

For further details / informal visits contact:

Name Maureen Stephens

Job title Team Coordination Lead Urgent Care

Email address

Telephone number 07920 184712

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As a dynamic organisation, with a fast changing service provision we take a flexible approach in terms of what we are able to offer. This means that we reserve the right to change the hours detailed in this advert to full time or part-time to meet the service requirements. Please note that the salary stated is based on full time working and will be pro rata for part time working.

Agenda for Change posts based within the Dartford, Gravesham & Swanley areas also receive 5% high cost area allowance on top of basic salary, subject to a minimum payment of £1,017 and a maximum of £1,762. Please note that this element does not apply to bank positions.

We are committed to a policy of equality in all our employment practices and strive to eliminate unfair discrimination, harassment, bullying and victimisation. Equality of opportunity is a high priority within the Trust. The Trust will not unlawfully, unfairly or unreasonably discriminate or treat individuals less favourably on the grounds of gender, marital status, sexual orientation, religion or belief, disability, age, race, nationality or ethnic origin.

Please contact us if you need the application form in an alternative format.

In cases where we receive a high volume of applications for a post, we may bring the closing date forward. Therefore you are advised to submit your completed application form as early as possible to avoid disappointment.

We regret we cannot contact everyone who is not short-listed for an interview, therefore if you do not hear from us in 21 days after the closing date, please assume you have not been successful on this occasion.

All information you supply in support of your application for employment should, to the best of your knowledge, be true and accurate. The Trust reserves the right to contact and share information with the NHS Protect if they suspect any information to be deliberately misleading.

For important information about how your application is processed, please refer to the 'completing application guidance' document.'

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see applying from overseas .

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