e-Rostering Systems Administrator

The London Clinic
Competitive salary
13 May 2021
15 May 2021
Role Type
Start Date
We have an exciting opportunity for a e-Rostering Systems Administrator to join our IT Team here at The London Clinic. This role is based in our Head Office with remote working available, and we are offering a competitive salary of up £40,000 - £45,000 per annum.

Established in 1932, The London Clinic is one of the UK's largest independently owned non-profit hospitals, with state-of-the-art facilities located on Harley Street. We have circa 1300 employees, a total of 8 premises, and we are dedicated to providing the best, personalised healthcare with a breadth of surgical and medical expertise.

Job Description

As part of the IT team, the post-holder will be responsible for supporting the day to day usage of the Health Roster system by providing technical expertise to resolve frontline user issues swiftly.
  • Job Type: Full Time, permanent position.
  • Hours: 37.5 hours per week; Mon - Fri within the core hours of 8.30am-5.30pm
  • Location: The London Clinic Administration Building, 1 Park Square West, London, NW1 4LJ.
  • Benefits package: We offer a comprehensive package including a contributory pension scheme (total annual contribution up to 20%), Private Medical Healthcare, 33 days annual leave (inclusive), as well as a wide range of other benefits. We also offer excellent career development opportunities.

Duties & Responsibilities
  • To resolve technical and process/management queries regarding e-Rostering and associated modules where necessary to escalate complex issues to the e-Rostering Manager.
  • To support the assessment of existing processes (i.e. manual and those from the legacy system) and support the development of new processes for use with e-Rostering and associated modules, including the ongoing refinement and development of processes following upgrades.
  • Meet regularly with e-Rostering Manager to review roster templates with regard to staffing levels and competencies. To offer advice and guidance to resolve issues identified.
  • In conjunction with the agreed project implementation plan, to support the rollout of all new e-Rostering product releases and upgrades as directed.

Skills & Experience
  • Comprehensive knowledge of and experience of an e-Rostering platform, ideally Allocate.
  • Experience of preparing, analysing and presenting management reports to stakeholders across an organisation
  • Experience of delivering training to a range of audiences
  • Ability to communicate technical issues effectively and professionally to non-technical staff at all levels, verbally and written

The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us provide the best, personalised healthcare, and deliver our three core values of; Caring, Inspiring and Pioneering. We are an organisation that has charitable status and this helps us to drive forward our mission of reinvesting our income to deliver better patient outcomes.

The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

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